Retail Merchandise Associate

The TJX Companies, Inc.; Carmel (IN); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading off-price retailer as a store associate at HomeGoods. You will engage with customers, maintain store standards, and support a positive store culture. This role offers opportunities for growth and a competitive salary.

Qualifications

• Retail customer experience is preferred.
• Able to work a flexible schedule to support business needs.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience.
• Maintain a clean and organized store environment.
• Support store shrink reduction goals and programs.

Skills

Customer Service

Communication

Organizational Skills

Multi-tasking

Job description

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx—you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store to support the needs of the business.

1. Model established customer experience practices with internal and external customers.
2. Support and embody a positive store culture through honesty, integrity, and respect.
3. Accurately ring customer purchases/returns and count change back to customers according to established operating procedures.
4. Promote credit and loyalty programs.
5. Maintain and uphold merchandising philosophy and follow established merchandising procedures and standards.
6. Process and prepare merchandise for the sales floor following company procedures and standards.
7. Participate in store recovery as needed throughout the day.
8. Maintain organizational, cleanliness, and recovery standards for the sales floor and participate in store cleanliness and maintenance.
9. Provide and accept recognition and constructive feedback.
10. Adhere to all labor laws, policies, and procedures.
11. Support and participate in store shrink reduction goals and programs.
12. Participate in safety awareness and maintain a safe environment.
13. Perform other duties as assigned.

Who We’re Looking For: You.

• Possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Have strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Work effectively with peers and supervisors.
• Retail customer experience is preferred.

In addition to our open door policy and supportive work environment, we strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or any other protected status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

Address:

10025 Michigan Road North

Location:

USA HomeGoods Store 0430 Carmel IN

This position offers a starting pay range of $12.00 to $15.70 per hour. Actual starting pay depends on relevant skills, qualifications, and experience.