Retail Merchandise Associate

The TJX Companies, Inc.; Burlington (IA); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their vibrant team in a retail environment. This role emphasizes delivering exceptional customer service while maintaining a positive store culture. As part of a leading off-price retailer, you will have the chance to grow your career and make a significant impact. Responsibilities include engaging with customers, processing transactions, and ensuring a clean and organized store. If you thrive in a dynamic environment and enjoy working collaboratively, this opportunity is perfect for you. Join a team that values diversity and fosters personal development.

Qualifications

• Excellent customer service skills are essential for this role.
• Strong communication and organizational skills with attention to detail are required.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Maintain a clean and organized store environment adhering to operational standards.

Skills

Customer Service Skills

Communication Skills

Organizational Skills

Multi-tasking

Job description

TJ Maxx

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Who We’re Looking For: You.

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Possesses strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Address: 201 Cascade Mall Dr. Space 100

Location: USA TJ Maxx Store 1293 Burlington WA

This position has a starting pay range of $16.00 to $16.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. The Full Range of the position is $16.00 to $25.80 per hour.