Retail & Member Experience Associate

Bluejack; Aledo (TX); On-site; USD 28,000 - 42,000; Full time

Job summary

Bluejack Ranch is a private club near Fort Worth that blends luxury living with top-tier hospitality. This on-site retail/guest services role supports Members by handling merchandise, processing purchases at the POS, tagging items, and assisting with tee-time scheduling via the club app.

You’ll contribute to a welcoming shop atmosphere and team-driven service culture. Ideal candidates are detail-oriented, punctual, and team players who enjoy interacting with Members and guests.

Qualifications

• Receive and process incoming merchandise accurately and efficiently.
• Prepare and tag merchandise to Club retail standards.
• Assist Members with scheduling tee times in a courteous and professional manner.
• Respond to Member questions regarding the Club’s mobile app in a timely and helpful manner.
• Maintain a clean, organized, welcoming retail and work environment.
• Process Member purchases accurately using the Point-of-Sale (POS) system.
• Support colleagues to ensure a seamless Member experience.

Responsibilities

• Demonstrates a high level of attention to detail.
• Maintains strong organizational skills and reliability.
• Consistently punctual and dependable.
• Knowledge of golf operations and/or retail preferred.
• Self-motivated with the ability to take initiative.
• Works collaboratively and contributes positively to the team environment.
• Open to feedback and committed to continuous improvement.
• Service-focused with a genuine passion for delivering exceptional Member experiences.
• Approachable, professional, and welcoming in all interactions.
• Comfortable working in a dynamic, fast-paced environment.
• Adaptable and open to change as the needs of the Club evolve.
• Basic computer skills; Point-of-Sale (POS) experience is a plus.
• Embraces and represents the Club’s culture and values.
• Demonstrates a passion for hospitality and personalized Member service.
• Tells Members, guests, and fellow team members with respect and professionalism.

Skills

Customer service

POS system

Merchandise handling

Scheduling tee times

Teamwork

Professional appearance

Education

High school diploma

Tools

POS Terminal

Job description

Bluejack Ranch is a private club near Fort Worth that blends luxury living with top-tier hospitality. This on-site retail/guest services role supports Members by handling merchandise, processing purchases at the POS, tagging items, and assisting with tee-time scheduling via the club app.

You’ll contribute to a welcoming shop atmosphere and team-driven service culture. Ideal candidates are detail-oriented, punctual, and team players who enjoy interacting with Members and guests.