Retail Marketing Manager

Samsung Electronics America; United States; Hybrid; USD 60,000 - 80,000; Full time

Job summary

Join a leading technology company as a Retail Marketing professional, driving excellence across European markets. This role involves championing retail development, implementing new processes, and providing valuable insights that enhance operational standards. If you are skilled in analytics and possess retail experience, this opportunity offers a hybrid work environment and numerous career benefits.

Benefits

Hybrid working

Bonus scheme

Pension contribution

Three volunteering days

25 days annual leave plus bank holidays

Discounts on Samsung products

Access to discount shopping portal

Qualifications

• Experience in retail operations, marketing, or management.
• Strong analytical and reporting skills.
• Experience in European retail environments.

Responsibilities

• Champion retail development and new processes across all channels.
• Provide timely reports on project statuses, customer insights, and metrics.
• Support companywide strategic projects including Retail Universe.

Skills

Retail experience

Analytical skills

Marketing understanding

Microsoft Office skills

Job description

Position Summary

Why join our team?

Driving forward retail with passion, the Retail Marketing team leads from the front, supporting European retail teams in delivering excellence in GTM, Service, and Operations across multiple touchpoints!

Role and Responsibilities

Your key responsibilities

1. Champion retail development and new processes across all retail channels.
2. Handle VD retail channel, focusing on retail execution, standards, operations, data, and insights.
3. Plan, report, and implement GTM, One launch, and Promoter training.
4. Develop new retail processes and solutions including content, fixtures, and POSM marketing.
5. Provide timely reports on RAG status projects, customer insights, store grading, competitor activity (including flooring and marking), and crucial metrics.
6. Collate Samsung Europe subsidiary information – go live dates, display information, Promoter numbers and activity, sell-out/OOS rates including dead SKUs.
7. Support and participate in companywide strategic projects including Retail Universe.
8. Build strong relationships with Suwon office, EVO, and local subsidiaries.

What we need for this role

To be successful, you will possess the following skills and attributes:

1. Experience in retail – operations, marketing, or management.
2. Excellent analytical and reporting skills, including critical metrics.
3. Experience in European retail – standalone, concession, or partner.
4. Sound understanding of marketing and GTM planning.
5. The ability to multi-task and handle conflicting deadlines.
6. Strong Microsoft Office skills.
7. A full driving license and the flexibility to travel throughout the UK and Europe.

What does success look like?

1. Ensure successful implementation of best-in-class operations, customer development, and solutions across European markets.
2. Identify key insights, retail experiences, operations, and critical metrics for subsidiaries.
3. Report to senior management on GTM, One launches, and other key projects.
4. Own processes from initial concept to completion and review.

The interview process

1. Two interviews (Kris Peploe + Ryan Han).
2. Visit to KX – KINGSCROSS Showcase.

Skills and Qualifications

Benefits of working at Samsung include

1. Hybrid working – 3 days in the office and 2 days at home per week.
2. Bonus scheme linked to individual, team, and company performance.
3. Pension contribution.
4. Three volunteering days each year.
5. Holiday - 25 days plus bank holidays and an additional day off for your birthday.
6. Access to discounts on a wide range of Samsung products.
7. Access to a discount shopping portal.

• Partner colleagues are not eligible for Samsung Enhanced Paid Sick Leave but may be eligible for statutory payments from their payroll agency.
• Up to 20 partner absence days per calendar year to be used in times of need.

A note on equal opportunities

We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.

We ensure individuals with disabilities are provided reasonable accommodations to participate in the application and interview process, perform essential job functions, and receive other employment benefits. Please contact us to request accommodation.

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