Retail Manager - Tipton

Sydenstricker Nobbe Partners; Tipton (MO); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Healthcare benefits

Performance-based incentives

Job summary

Sydenstricker Nobbe Partners is seeking a Location Manager for SNP Tipton, Tipton, MO. The role is full-time and focuses on achieving the location business plan, leading the team, and optimizing customer satisfaction.

Reports to the Regional Director and supervises Parts Representatives, Retail Specialists, and Admin. You will drive financial performance, marketing activities, and cross-department collaboration at the Tipton location.

Qualifications

• 5+ years experience in a retail environment.
• 1+ additional years experience as a parts or service manager or in a sales role preferred
• Familiar with John Deere and competitive products
• Experience dealing with elevated customer issues
• Ability to lead and motivate others
• Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
• Solid analytical, business planning, problem solving, and communication skills
• Bachelor's degree in Agriculture, Business or equivalent experience preferred.

Responsibilities

• Executes the Retail(Parts& Sales) business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
• Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
• Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings
• Communicates the dealership values, principles, vision and mission within their location
• Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
• Supports corporate managers in implementing changes in any department within the location
• Ensures the successful planning and execution of marketing activities and events
• Oversees maintenance, security and a professional appearance of the facility and property for the location
• May represent the company for the sale of machinery to key customers as needed
• Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
• Manages on-going relationships with key John Deere personnel

Skills

Retail leadership

Customer relationship management

Financial acumen

Analytical skills

Communication skills

Education

Bachelor's degree in Agriculture or Business

Job description

Job Details: Job Location: SNP Tipton - Tipton, MO 65081, Position Type: Full Time, Education Level: High School, Travel Percentage: Negligible, Job Shift: Day, Job Category: Management, Description

Reports to: Regional Director

Supervises: Parts Representatives, Retail Specialists, Admin.

Purpose: Responsible for the achievement of the location business plan objectives and fulfilling the expectations of all stakeholders (owners, customers, and employees). Provides leadership in evaluating, allocating, and managing human, physical and financial resources for the location. Optimizes the profitable growth of the business, the personal growth of employees, and the satisfaction of customers.

Responsibilities

• Executes the Retail(Parts& Sales) business plan and achieves financial performance, including sales, budgets and cost control, according to established goals for a location(s)
• Develops and maintains a positive relationship with all existing and new customers and resolves any elevated customer issues
• Ensures that appropriate communication takes place within and across all departments at the store location(s) which may include leading regular department management staff meetings and all employee meetings
• Communicates the dealership values, principles, vision and mission within their location
• Communicates with other store managers to implement best practices and consistent processes for all departments within the organization
• Supports corporate managers in implementing changes in any department within the location
• Ensures the successful planning and execution of marketing activities and events
• Oversees maintenance, security and a professional appearance of the facility and property for the location
• May represent the company for the sale of machinery to key customers as needed
• Provides input to the hiring, development and coaching, evaluation, and effectiveness of the management team and other employees within their store
• Manages on-going relationships with key John Deere personnel

Qualifications

• 5+ years experience in a retail environment
• 1+ additional years experience as a parts or service manager or in a sales role preferred
• Familiar with John Deere and competitive products
• Experience dealing with elevated customer issues
• Ability to lead and motivate others
• Knowledge of financial metrics, marketing experience and a solid understanding of sales, parts and service operations
• Solid analytical, business planning, problem solving, and communication skills
• Bachelors degree in Agriculture, Business or equivalent experience preferred.