Retail Manager in Training — Lead with Purpose

Lush Fresh Handmade Cosmetics; Houston (TX); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

50% product discount

Growth from within

Entrepreneurial environment

Fun store atmosphere

Job summary

Lush North America is seeking a Manager in Training to lead store operations and guest experiences, aligning with our leadership practices. You will support sales goals, educate staff on ethical values, and drive brand initiatives across the shop floor and community engagement.

You will partner with the Store Manager to ensure excellent customer service, staff development, and operational excellence while growing within a dynamic, inclusive culture.

Qualifications

• 1-3 years managing or supervising in a retail environment.
• Excellent listening and communication skills.
• Excellent analytical, critical thinking and troubleshooting skills.
• Excellent organization and time management skills.
• Strong customer service, supervisory and sales skills.
• Knowledge and interest in skincare, natural beauty and ethical business.
• Ability to work flexible hours including holidays, evenings and weekends.

Responsibilities

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome.
• Building the Brand: educate customers and staff on brand values and ethical practices.
• Product Passion: increase product knowledge and make informed recommendations.
• Driving Sales: understand budgets and reports to drive profitable results on the floor.
• Lead Fearlessly: support your team on the sales floor and motivate them to meet goals.
• Grow Talent: develop staff through coaching and feedback for growth.
• Be Real: communicate needs and feedback; adapt to business needs.
• Live with Purpose: engage the team to align with brand values.

Skills

Retail management

Communication

Analytical thinking

Time management

Customer service

Sales skills

DEIB interest

Tools

Excel

Job description

Lush North America is seeking a Manager in Training to lead store operations and guest experiences, aligning with our leadership practices. You will support sales goals, educate staff on ethical values, and drive brand initiatives across the shop floor and community engagement.

You will partner with the Store Manager to ensure excellent customer service, staff development, and operational excellence while growing within a dynamic, inclusive culture.