Retail Manager in Training

California Jobs; Waterford (CA); On-site; USD 60,000 - 80,000; Full time

Job summary

Une opportunité passionnante chez California Jobs pour un Lead Associate passionné par le service à la clientèle et le leadership. Dans ce rôle, vous dirigerez des équipes pour garantir une expérience client exceptionnelle tout en atteignant les objectifs de vente. Vous serez responsable de la supervision des opérations du magasin, de la gestion du personnel et de l'amélioration des processus. Rejoignez une entreprise qui valorise la diversité et le développement professionnel.

Benefits

Avantages de santé

Boni de performance

Temps libre payé

Programmes de développement

Qualifications

• Expérience de 1 an en vente au détail et 1 an en supervision ou 2 ans d'expérience générale et 1 an en supervision.
• Formation réussie sur les tâches spécifiques requises.

Responsibilities

• Développer et gérer les équipes en offrant formation et feedback.
• Superviser le service à la clientèle et gérer la performance financière.
• Recruter et former le personnel pour répondre aux besoins de l'entreprise.

Skills

Leadership

Communication

Gestion de la performance

Service à la clientèle

Adaptabilité

Education

2 ans d'études collégiales

Certificat de réussite en leadership

Job description

Position Summary...

What you'll do...

Leads and develops teams effectively by teaching, training, and actively listening to associates, touring stores, and providing feedback. Communicates and collaborates with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction. Introduces and leads company change efforts, providing clear expectations and guidance to implement business solutions and communicate business objectives to teams effectively.

Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model. Manages and supports customer service initiatives, such as store community outreach programs, ensuring customer needs, complaints, and issues are successfully resolved. Develops and implements action plans to correct deficiencies and provides process improvement leadership to ensure a high-quality customer experience.

Drives the financial performance and sales of the designated store area by reviewing and evaluating profit and loss statements, managing budgeting, forecasting, and controlling expenses. Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes. Develops and implements action plans to mitigate shrink and ensure sales and profit goals are achieved.

Provides supervision and development opportunities for hourly associates by hiring, training, mentoring, and assigning duties. Sets clear expectations, provides recognition, and communicates consistently and effectively to foster a culture of belonging. Recruits and develops qualified staff to meet staffing needs and support company growth.

Coordinates and oversees job-related activities by developing relationships with key stakeholders, supporting plans and initiatives, and building accountability. Identifies and addresses improvement opportunities, demonstrates adaptability, and promotes continuous learning.

Ensures compliance with company policies and standards of ethics and integrity by implementing related action plans and supporting the Open Door Policy. Guides teams in applying these principles in business processes and practices.

Builds high-performing teams, embraces diversity, and creates a workplace where associates feel supported and connected. Works collaboratively, builds trust, and communicates with impact to motivate and influence others. Attracts, retains, and develops talent, recognizing contributions and accomplishments.

Acts with integrity by maintaining high standards of ethics and compliance, modeling Walmart values, and supporting a culture of accountability. Supports Walmart's goal of becoming a regenerative company through positive community impact, waste elimination, and local giving.

Delivers results by prioritizing customer needs, using data insights, and balancing short and long-term goals. Demonstrates curiosity, resilience, and a desire to learn, encouraging innovation and change.

Walmart offers competitive pay, performance bonuses, and comprehensive benefits including health, financial, paid time off, and additional programs such as Live Better U. The hourly wage range for this position is $33.18-$36.06 plus applicable differential and bonuses.

Minimum Qualifications...

2 years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience. Additional requirements include successful completion of all job-specific training and assessments.

Preferred Qualifications...

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, or a Certificate of Completion in People and Business Leadership. Experience supervising 5 or more direct reports, including performance management, mentoring, hiring, and firing.

Primary Location...

1101 Sanguinetti Road, Sonora, CA 95370-6214, United States of America

About the company

Notice

Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Reasonable accommodations are provided upon request.

Applicants must complete Form I-9 and present proof of identity and work eligibility. An AEDT will score your skills and responses. For more info, visit www.talentify.io/bias-audit-report. NYC applicants may request an alternative process at [e-mail] or call 407-000-0000.