Assistant Store Manager (Merchandising)

The Home Depot; Springfield (VA); On-site; USD 45,000 - 70,000; Full time

Job summary

The Home Depot seeks an Assistant Store Manager (Merchandising) who will undergo training to prepare for a leadership role. This position includes managing various merchandising departments, enhancing customer service and product availability while ensuring compliance with safety standards. Candidates should possess a high school diploma and a collaborative mindset, ready to contribute to a dynamic team environment.

Qualifications

• Must be 18 years of age or older.
• Must be legally permitted to work in the United States.

Responsibilities

• Supervise associates in the selling effort and drive customer service.
• Perform opening and closing responsibilities as MOD.
• Participate in a structured training program covering all aspects of retail store management.

Skills

Customer Focus

Collaborates

Action Oriented

Drives Results

Resourcefulness

Education

High School Diploma or GED

Bachelor's Degree or Equivalent

Job description

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Position Purpose

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation

Req147688

Position Purpose

Merchandising Assistant Store Manager in Training (MASM-IT) will gain hands-on experience in the key responsibilities and functions of a Specialty Assistant Store Manager at The Home Depot. The MASM - it will undergo a comprehensive training program that includes hands-on experience, mentorship, and leadership development. Throughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation

MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations. MASM - ITs are expected to lead by example. Additionally, they have a responsibility to uphold, maintain, and support all lawful company policies and positions. During the MASM-IT training period, which will be up to 6 weeks, you will be learning to execute MASM key responsibilities.

Key Responsibilities

• 15% - Customer Experience - Supervising Associates in the selling effort and lead GET culture and set the example. Drive customer service and associate engagement through the store; ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly
• 10% - Operations Management - Perform Opening, Closing MOD and other whole store focus responsibilities. Adhere to all Company policies and procedures and hold associates accountable for following all Company policies and procedures. Command of store standard operating procedures (SOP’s), especially those involving Safety compliance and learn tactics to maintain process accuracy and take steps to mitigate shrink
• 10% - Safety - Ensure self and associates follow all safety and hazmat procedures and Safety Matters guidelines at all times
• 15% - Sales and Productivity - Work with key partners to plan merchandise placement, signing and support stock integrity through inventory management. ASMs in Training will learn how to maintain and operate all store equipment and systems as well as how to manage daily financial operations.
• 50% - Training and Preparing for Assistant Manager Position - Participate in a structured training program covering all aspects of retail store management, including operations, customer service, sales & profitability, and company policies and procedures. Learn and demonstrate tactics to support key accountability: staffing and scheduling, identifying and resolving stock deficiencies, supervisor associates in selling behaviors, resolving customer issues and concerns, and supporting service needs for both installed sales/special orders and product sales. Learn and demonstrate the performance management process, to include review of associate performance and how to execute the associate disciplinary process when necessary. Complete all assigned training modules and assessments.
  
  

Direct Manager/Direct Reports

• This Position typically reports to the Store Manager
• This Position has 0 Direct Reports
  
  

Travel Requirements

• Typically requires overnight travel less than 5% of the time.
  
  

Physical Requirements

• Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds).
  
  

Working Conditions

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
  
  

Minimum Qualifications

• Must be 18 years of age or older
• Must be legally permitted to work in the United States
  
  

Preferred Qualifications

• Demonstrated ability to collaborate and work effectively with cross-functional teams
  
  

Minimum Education

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
  
  

Preferred Education

• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
  
  

Minimum Years Of Work Experience

• 1
  
  

Preferred Years Of Work Experience

• 3
  
  

Minimum Leadership Experience

• 3
  
  

Preferred Leadership Experience

• 3
  
  

Certifications

• None
  
  

Competencies

• Action Oriented
• Collaborates
• Customer Focus
• Drives Results
• Resourcefulness

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Consumer Services

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