Retail Supervisor in Training (New Store)

FAST RETAILING CO., LTD.; Columbia (MD); On-site; USD 60,000 - 80,000; Full time

Job summary

Join a leading retail company as a Retail Supervisor in Training in Columbia, MD. In this full-time role, you will lead a team to ensure exceptional customer service, manage store operations, and train staff in standards and practices. The position offers competitive pay and a comprehensive benefits package, including medical, dental, and 30% employee merchandise discounts.

Benefits

Medical, Dental, Vision, Life & ADD, Disability insurance

Flexible spending and commuter benefits

Paid vacation, sick leave, holidays, and holiday pay

401K with employer matching

30% Employee Merchandise Discount

Qualifications

• High School Diploma or GED required, Bachelor's Degree preferred.
• Strong communication skills for training and team development.
• Flexible schedule including evenings and weekends.

Responsibilities

• Motivate the team to meet and exceed sales goals.
• Supervise the floor and manage inventory.
• Train and develop team on service standards.

Skills

Strong communication skills

Ability to calculate discounts and percentages

Education

High School Diploma or GED

Bachelor's Degree preferred

Job description

Retail Supervisor in Training (New Store) page is loaded

Retail Supervisor in Training (New Store)

Apply locations Columbia, MD | Full time | Posted 3 Days Ago | Job requisition id R00000004160798

Starting Salary: $20.50/hour

Join our grand opening team for our newest Maryland location this September at Mall in Columbia!

Reporting to the Store Manager, the Supervisor-In-Training is the role model for customer service in the store. They ensure all Sales Associates in their department or zone exceed customer expectations, and they help train, oversee, and develop Sales Associates on store standards.

Key Responsibilities:

1. Motivate the team to meet and exceed sales goals
2. Supervise the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
3. Ensure brand and operational standards (visual, cleanliness, cash management, inventory management, etc.) are consistently met
4. Proactively manage customer needs and exceed expectations based on UNIQLO service standards, Fundamental Principles, and the 6 Standard Phrases
5. Train and develop the team on fitting room and cash wrap standards, assisting when needed
6. Manage inventory by ensuring merchandise is well represented and replenished in full size runs
7. Assist management in identifying store issues
8. Train the team on product and brand knowledge, conveying this to customers
9. Follow all company policies and procedures, notifying management of infractions
10. Assist with special projects as assigned

Requirements:

• High School Diploma or GED, Bachelor's Degree preferred
• Strong communication skills to train and develop a team
• Ability to calculate discounts and percentages
• Flexible schedule including evenings and weekends
• Ability to stand for long periods, read computer screens, and move objects of at least 25 pounds
• Ability to maneuver around sales floor and stockroom, including bending, standing, twisting, and climbing

Full Time Availability:

• Average 32+ hours per week based on business needs
• Open availability on weekends (religious exemptions considered)
• Limited restrictions on weekday availability (Mon-Fri)

Benefits:

Full-Time:

• Medical, Dental, Vision, Life & ADD, Disability insurance
• Flexible spending and commuter benefits
• Paid vacation, sick leave, holidays, and holiday pay
• 401K with employer matching
• 30% Employee Merchandise Discount

Part-Time:

• Commuter benefits
• Sick leave per MD PSSL
• Holiday pay at 1.5x rate
• 401K with employer matching
• 30% Employee Merchandise Discount

We are committed to equal pay and non-discrimination. Fast Retailing is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, veteran status, disability, age, citizenship, marital status, sexual orientation, gender identity, or any other protected status.