Retail Manager — Elite Customer Experience Leader

Bass Pro Shops; Lone Tree (CO); On-site; USD 57,784 - 62,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Health Savings Account

Flexible Spending Account

Voluntary benefits

401k Retirement Savings

Paid holidays

Paid vacation

Paid sick time

Bass Pro Cares Fund

And more!

Job summary

Bass Pro Shops is seeking a Retail Manager to supervise one or more Sales Departments, focusing on merchandise presentation, inventory control, pricing, and customer service.

You will open/close the store, manage staffing, coaching, and performance, and drive legendary customer experiences by understanding needs and recommending products.

This full-time role requires 3-5 years of retail management experience and strong leadership, interpersonal and analytical skills.

Qualifications

• Experience: Minimum of 3-5 years in Retail Management.
• Ability to lead teams and manage multiple departments.
• Strong customer service orientation and problem-solving skills.
• Proficient with POS, inventory management, and reporting systems.

Responsibilities

• Supervise one or more Sales Departments and maintain planograms.
• Open and close the store; manage staffing and scheduling.
• Coach and develop associates; conduct performance reviews.
• Drive sales performance and customer satisfaction.
• Resolve customer and staff issues.

Skills

Customer service focus

Interpersonal skills

Leadership

Communication

Tools

POS systems

Inventory management systems

Excel/Reports

Job description

Bass Pro Shops is seeking a Retail Manager to supervise one or more Sales Departments, focusing on merchandise presentation, inventory control, pricing, and customer service.

You will open/close the store, manage staffing, coaching, and performance, and drive legendary customer experiences by understanding needs and recommending products.

This full-time role requires 3-5 years of retail management experience and strong leadership, interpersonal and analytical skills.