Retail Manager/Buyer

CarMax Business Services; Lancaster (Lancaster County); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading company in the automotive industry is seeking a Buyer-in-Training to manage used car inventory. This entry-level role involves customer appraisals, auction coordination, and comprehensive training over 4-6 months. Ideal candidates will possess strong communication and analytical skills, along with the ability to make independent decisions in a fast-paced environment. Flexibility in work hours and a valid Driver’s License are required.

Qualifications

• Ability to make independent judgments regarding vehicle purchase and pricing decisions.
• Effective communication skills with customers and team members.
• Proven track record of successful development and achievement-oriented goal setting.

Responsibilities

• Evaluate and negotiate market prices and conduct vehicle appraisals.
• Deliver exceptional customer service and collaborate with other departments.
• Support the implementation of new store procedures and technology platforms.

Skills

Communication

Analytical Skills

Decision Making

Adaptability

Multitasking

Job description

7233 - Lancaster - 1457 Manheim Pike, Lancaster, Pennsylvania, 17601

CarMax, the way your career should be!

General Summary:
The Buyer-in-Training (BIT) position is the entry-level role within CarMax’s Merchandising department. Under supervision, BITs are responsible for managing CarMax’s extensive used car inventory by conducting customer appraisal assessments, making appraisal offers, coordinating on-site Wholesale Auctions, and attending regional auctions as assigned. The program lasts approximately 4-6 months and includes comprehensive training on vehicle basics, market analytics, and offsite behaviors, supervised by a Manager.

Principle Duties and Responsibilities:

1. Evaluate and negotiate current market prices independently, assess vehicle damage and costs, and make financially sound purchasing and pricing decisions through customer assessments, offsite auctions, or online venues.
2. Conduct vehicle appraisal offers, coordinate on-site Wholesale Auctions, and attend offsite auctions as assigned.
3. Accurately assess vehicle condition by collecting, recording, and communicating all required information.
4. Deliver exceptional customer service and collaborate with other departments to create memorable customer experiences.
5. Support the implementation and maintenance of new store procedures, processes, and technology platforms.
6. Utilize technology effectively to collaborate with team members at other locations.
7. Execute initiatives and fundamentals, including Offer Role and Offsite procedures.
8. Successfully complete the Buyer-in-Training program.

Qualifications:

• Ability to make independent judgments regarding vehicle purchase and pricing decisions.
• Effective communication skills with internal and external customers, including speaking and listening during interactions with retail and wholesale customers, vendors, and team members.
• Analyze market data and complete paperwork accurately while making quick, confident decisions.
• Proven track record of successful development and achievement-oriented goal setting.
• Ability to adapt to change within a team-oriented environment.
• Ability to multitask in a high-energy, fast-paced environment.
• Must possess a valid Driver’s License.

Requirements:

• Flexibility to work indoors and outdoors, with the ability to stand or walk for extended periods and work in various weather conditions.
• Flexible work hours, including nights, weekends, holidays, and overnight travel within a scheduled 40-hour workweek.
• Maintain a professional appearance by wearing CarMax clothing and adhering to the Standards of Professional Appearance, especially during offsite and auction attendance.
• Comply with all CarMax policies, including the Code of Business Conduct, Culture of Integrity, Asset Protection, EH&S, and Appearance Standards.

Additional Notes:

This role is primarily outdoors and may involve working in noisy or inclement weather. Responsibilities may include other duties as assigned and are subject to change at management’s discretion. This document is a general description and does not constitute a contractual employment agreement.

CarMax is an Equal Opportunity Employer and complies with laws prohibiting discrimination. Employment is at-will, and either party may terminate employment at any time, with or without cause, unless a written employment contract states otherwise. Reasonable accommodations will be considered upon request.