Retail Manager (Blue Heron Hardee's)

AVI Foodsystems, Inc.; Northern (KY); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Paid vacation

Paid holidays

Training & growth opportunities

Family culture

Job summary

AVI Foodsystems is seeking an energetic and optimistic Retail Manager for the Blue Heron Hardee's in Genoa, OH on the Ohio Turnpike. This full-time role includes shifts that vary and may include weekends and holidays.

The position offers opportunities to lead multiple dining locations with a hands-on management style and a focus on customer service, food quality, and team development. Founded in 1960, AVI Foodsystems emphasizes training, growth, and a family culture.

Qualifications

• Experience in franchised quick service restaurant operations, multi-unit leadership preferred.
• Excellent customer service and communication skills (written and verbal).
• Strong team leadership and ability to manage multiple retail dining locations.

Responsibilities

• Effectively manage multiple retail dining locations and service teams with a hands-on approach.
• Provide leadership to drive quality and efficiency in customer service, food production, menu development, product selection, quality control, sanitation, merchandising, marketing and promotions.
• Manage inventory control, product forecasting and food and supplies ordering.
• Handle cash and operate the POS system; train others to operate the system.

Skills

Team leadership

Customer service

Communication

Cash handling

Education

ServSafe certification preferred

Tools

Microsoft Word

Microsoft Excel

PowerPoint

POS systems

Job description

If you are hard-working, detail-oriented and a team player, we are looking for you. AVI Foodsystems has a variety of positions in business, education, healthcare and leisure settings and at our Headquarters Service and Operations Centers. AVI offers full- and part-time employment with a great family culture, friendly faces and an enjoyable work environment. We are proud of our team members and appreciate the hard work, loyalty and committed service they provide every day.

Joining our team encompasses competitive salaries; health, life, dental and vision insurance for full-time positions; paid vacation and holidays; comprehensive training; a generous 401(k) program; growth opportunities; and a family culture and atmosphere.

DINING

Our dining centers are filled with culinary passion. Our dining team members may include cashier, chef, cook, food preparation, management and many other positions in business, education, healthcare and leisure locations.

MICRO MARKET/VENDING

The number one job of micro market and vending team members is to provide the best hospitality service to each customer they encounter. Some of the opportunities available are customer service attendant, delivery driver, management, technician, warehouse team member and many other positions.

HEADQUARTERS OPERATIONS

Headquarters Operations includes our Culinary Support Center, producing nearly 100,000 fresh food items daily; our Fleet Maintenance Center, servicing over 1,400 company vehicles; and our Equipment Technology Center, supporting thousands of kiosks and vending machines. Career opportunities range from food prep and management to mechanics, technicians, warehouse, and more.

HEADQUARTERS SERVICE CENTER

Our Headquarters Service Center serves as the main support for all AVI operations throughout the United States. Departments include accounting, administration, finance, human resources, marketing, procurement, risk management, training and development, wellness and much more.

AVI Foodsystems is looking for an energetic and optimistic leader to fill the role of Retail Manager, Full-time at the Ohio Turnpike Blue Heron Hardee's in Genoa, OH. Shifts vary and includes weekends and holidays as needed.

Founded in 1960, AVI Foodsystems has evolved into one of the most respected and trusted food service companies in the nation. Providing comprehensive food services with a focus on the highest quality and freshest ingredients, impeccable service and total value is the reputation we have earned and live up to everyday.

Duties & Responsibilities:

• Effectively manage multiple retail dining locations and service teams with a hands-on approach
• Provide leadership, driving quality and efficiency in the areas of customer service, food production, menu development, product selection, quality control, sanitation, housekeeping, merchandising, marketing and promotions
• Manage inventory control, product forecasting and food and supplies ordering
• Handle cash appropriately and operate and troubleshoot the POS system as needed; train others to operate the system and learn how to navigate the POS system
• Ensure proper merchandising and marketing materials within each retail location
• Monitor operating procedures, supervise staff and provide training development as needed
• Ensure excellent customer service in each retail food location
• Comply with all AVI policies and procedures; maintain a safe and healthy environment for clients, customers and team members

Requirements:

• Background inclusive of franchised quick service restaurant operations, preferably in a multi-unit capacity
• Successful team leadership experience
• Excellent customer service and communication skills, both written and verbal
• ServSafe certification preferred
• Working knowledge of Microsoft Office: Word, Excel and PowerPoint
• Knowledge of POS systems
• A family culture and atmosphere
• Competitive compensation
• Health, dental, vision, and life insurance for full-time team members
• 401(k) with generous company match
• Paid vacations and holidays
• Immense training and growth opportunities

We conduct pre-employment drug testing. EOE