Retail Manager 2: Lead Dining Ops & Customer Experience

Sodexo; Prescott (AZ); Hybrid; USD 49,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision Care

401(k) Plan with Matching

Paid Time Off & Holidays

Tuition Reimbursement

Job summary

Sodexo at Embry-Riddle Aeronautical University in Prescott, AZ is seeking a Retail Manager 2 to lead daily retail dining operations (Chick Fil A, Starbucks, & Internal Brands) and deliver exceptional customer service, food quality, and financial results. You will manage hiring, training, scheduling, and staff development while ensuring compliance with Sodexo, university, safety, and sanitation standards.

Drive sales growth, oversee inventory and merchandising, and create a welcoming dining

Qualifications

• High school diploma or GED required.
• 1 year of related experience preferred.
• Experience in retail dining or hospitality is a plus.

Responsibilities

• Lead daily retail dining operations (Chick Fil A, Starbucks, & Internal Brands).
• Hire, train, schedule, and develop staff.
• Drive sales growth and ensure high food quality and customer service.
• Oversee inventory, merchandising, and compliance with safety standards.
• Create a welcoming dining experience for customers.

Skills

Leadership

Customer service

Cash handling

POS systems

Staff development

Sales growth

Inventory management

Merchandising

Safety & sanitation

Education

High school / GED

Tools

POS systems

Job description

Sodexo at Embry-Riddle Aeronautical University in Prescott, AZ is seeking a Retail Manager 2 to lead daily retail dining operations (Chick Fil A, Starbucks, & Internal Brands) and deliver exceptional customer service, food quality, and financial results. You will manage hiring, training, scheduling, and staff development while ensuring compliance with Sodexo, university, safety, and sanitation standards.

Drive sales growth, oversee inventory and merchandising, and create a welcoming dining