Retail Manager

mcm; Dallas (Luzerne County); On-site; USD 48,000 - 62,000; Full time

Job summary

Metz Culinary Management is seeking a Rock Star Retail Manager to oversee operations across Café, Food Court and Grab & Go outlets, delivering amazing food and service. The role emphasizes customer relations, hospitality, and staff management in a busy contract dining setting such as hospitals or corporate dining.

The Retail Manager will manage frontline operations, payroll records, and support HR functions while ensuring cash handling procedures and quality standards are maintained.

Qualifications

• Must be able to read, write, and use simple math.

Responsibilities

• Ordering and purchasing
• Weekly and month end inventory
• Maintaining food cost goals
• Develop and oversee the production of café daily menu
• Complete weekly productions prop and pull sheets
• Training and scheduling of café staff
• Maintain quality service and quality food
• Adhere to cash handling procedures for register and safe
• Maintain professional uniform appearance

Skills

Customer service

Hospitality

Basic math/reading/writing

Job description

Metz Culinary Management is growing and we have openings for a Rock Star Retail Manager who shares our passion for Food and Service.Retail Managers ensure the Café, Food Court featuring Local and National Concept Brand Outlets and Grab and Go outlets provide AMAZING food and service. This could be a great stepping-stone for an aspiring Food Service Director in busy and spirited setting!

Our Retail Manager oversees the Operations and Employee Management in Retail sales from all of our Food Outlets.Customer Relations is key with strong focus on HOSPITALITY and unexpected service. Must be able to read, write, use simple math, follow and give oral and written instructions. Experience desired in a Contract Dining Food Service setting such as Hospital, School, College, Senior Living or Corporate Dining accounts.

Retail Management maintains food quality, customer service in a cash handling retail food operation, with front and back of house responsibilities. May assume GM’s responsibilities and authority in his/her absence. Assists in maintenance of cash control and payroll records. Assists in supporting the financial/HR functions. Maintains customer satisfaction and good public relations. Requires related experience in retail food service management.

Duties & Responsibilities:

• Ordering and purchasing
• Weekly and month end inventory
• Maintaining food cost goals
• Develop and oversee the production of café daily menu
• Complete weekly productions prop and pull sheets
• Training and scheduling of café staff
• Maintain quality service and quality food
• Adhere to cash handling procedures for register and safe
• Maintain professional uniform appearance

Metz Culinary Management Values are what separates us from the competition. Our Leaders share our Values, Attributes, and Strategic Focus reinforcing our culture and values every day to our Team Members creating an environment for personal growth, enrichment and career success.

As one of the fastest growing companies in the industry, we continually seek talented and dedicated individuals who share our commitment to excellence. Join our team of over 7,000 team members who share a passion for Onsite Dining and Support Services, working together toward one common goal, excellence, in quality and service. We are committed to providing the atmosphere, opportunity, and benefits that enable us to be an employer of choice in the industry.

We are a family-driven company that delivers restaurant-inspired hospitality to everyone we serve.