RETAIL MANAGER

Compass Group USA; New York (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Unidine Healthcare, a member of Compass Group USA, seeks a Retail Manager to lead cafeteria operations under the Director of Dining Services. You will supervise staff, oversee payroll, hiring and training of hourly associates, and ensure customer satisfaction through efficient service.

The ideal candidate has a degree in Food Services Management or related field plus 1–3 years of retail foodservice management experience, with strong knowledge of food trends and cost controls.

Qualifications

• B.S. in Food Services Technology/Management or related field preferred.
• Minimum of 1–3 years retail foodservice management experience.
• Knowledge of food trends, sanitation, cost controls and presentation.

Responsibilities

• Plans and supervises special functions, payroll and hiring of hourly staff.
• Ensures customer satisfaction and maintains public relations.
• Directs staff to provide scheduled retail services per policy.
• Trains staff in service, portioning, cashiering and safety/sanitation.
• Completes reports per corporate policies on time.
• Communicates effectively with team members, patients and families.
• Maintains cash handling standards to prevent loss of funds.

Skills

Supervisory leadership

Management coaching

Cash handling controls

Customer service

Communication skills

Education

B.S. in Food Services Management or related

A.A. degree + 3 years related exp

Tools

Microsoft Office

POS/Cashier systems

Job description

An industry leading hospitality food service group, Unidine Healthcare is driven by its exceptional people sharing their passion, creativity and talent to craft memorable patient and guest experiences. Unidine Healthcare's commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our cafeterias and dining outlets offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!

Other Forms of Compensation: Benefits offered

Job Summary

Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicates effectively with all team members, patients and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experiences are highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Unidine Healthcare is a member of Compass Group USA

Associates at Unidine Healthcare are offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Unidine Healthcare maintains a drug-free workplace.