Retail Lumber Cashier & Customer Service Pro

Hayward Lumber; Santa Barbara (CA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life insurance

401K

Paid time off

Job summary

Hayward Lumber in Santa Barbara, CA, is seeking a Cashier – Retail Counter Sales to provide excellent customer service and manage sales transactions accurately. You will scan or enter product information, handle cash or other payments, and issue receipts while guiding customers to the right products.

The role involves balancing the cash drawer, keeping the area clean, and supporting team members. Experience in retail, cash handling, and strong communication are preferred.

Qualifications

• Excellent communication and interpersonal skills.
• Basic computer and math skills (add, subtract, multiply, and divide common fractions/decimals).
• Effective time management and prioritization skills.
• Ability to work in a fast-paced environment.
• Experience working in a team atmosphere.
• Must take and pass drug test and consent to a background check.

Responsibilities

• Build and maintain positive customer relationships by providing excellent customer service.
• Determine customers’ needs and recommending appropriate products and solutions.
• Assist customers with questions regarding product and project information.
• Accept payments and apply it to the appropriate customer account.
• Address and resolve service concerns, should they arise.
• Answer telephones and enter sales orders into the system.
• Clean, organize, and maintain the sales floor to keep the store shelves well stocked.
• Follow a product/supply checklist for each customer’s job and upsell additional products and supplies.
• Actively engage in increasing knowledge of sales techniques and developing product and industry knowledge through attending company training programs.

Skills

Communication

Computer skills

Math skills

Time management

Teamwork

Background check

Job description

Hayward Lumber in Santa Barbara, CA, is seeking a Cashier – Retail Counter Sales to provide excellent customer service and manage sales transactions accurately. You will scan or enter product information, handle cash or other payments, and issue receipts while guiding customers to the right products.

The role involves balancing the cash drawer, keeping the area clean, and supporting team members. Experience in retail, cash handling, and strong communication are preferred.