Retail Loss Prevention Specialist

Five Below; Northern (KY); Hybrid; USD 21,000 - 30,000; Full time

Job summary

Five Below is seeking a Loss Prevention Associate to support store security and customer service on the sales floor. You will help reduce shortages, monitor entrances, and enforce policies while coordinating with the General Manager.

Key responsibilities include conducting safety checks, tracking deliveries through the employee entrance, and providing a courteous presence for customers throughout shifts. Evening and weekend availability is required in a fast-paced retail environment.

Qualifications

• Good verbal and written communication skills.
• Customer service skills.
• Must be able to communicate with all levels of staff and management.
• Ability to work nights and weekends to retail business needs.
• Must be able to stand/walk 8 hours on the sales floor.
• Must be able to lift and carry 20 lbs.
• Regular time and attendance is an essential function of the job.
• Basic understanding of retail or security.
• Has general product knowledge in key departmental areas.

Responsibilities

• Contribute to shortage reduction/ Investigations
• Work closely with the General Manager to ensure that all employees are following policies and procedures
• Responsible for maintaining the employee entrance, where applicable.
• Keep track of all packages delivered through the employee entrance, excluding normal scheduled shipments.
• Conducts Store physical security checks and makes recommendations for ways to prevent loss
• Performs figure 8's in store and is constantly moving throughout store
• Provide a visual presence at the entrance/exit through courteous and professional interaction with customers.
• Conduct Safety Inspections and Communicates hazards to store management
• Greets Customer as a Five Below associate

Skills

Communication

Customer service

Staff communication

Attendance & punctuality

Independent work

Retail knowledge

Education

High School diploma or equivalent

Job description

Five Below is seeking a Loss Prevention Associate to support store security and customer service on the sales floor. You will help reduce shortages, monitor entrances, and enforce policies while coordinating with the General Manager.

Key responsibilities include conducting safety checks, tracking deliveries through the employee entrance, and providing a courteous presence for customers throughout shifts. Evening and weekend availability is required in a fast-paced retail environment.