Retail Loss Prevention Investigator

The TJX Companies, Inc.; El Cerrito (CA); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

Paid holidays

Job summary

Marshalls at The TJX Companies, Inc. is hiring for a Store Loss Prevention role in El Cerrito, CA. You will support safety programs, deter theft, and work closely with store management to reduce shrink. The position requires strong judgment, communication, and adaptability, with 0–2 years of retail or security experience.

We offer benefits and a starting pay range of USD $18.82 to $20.40 per hour, with a focus on growth and collaboration in a Fortune 100 off-price retailer environment.

Qualifications

• Excellent communication skills and sound judgment.
• Basic computer skills.
• Basic time management skills.
• Investigative / analytical skills.
• Ability to respond to changes in direction or unexpected situations.

Responsibilities

• Completes the daily tasks required for Store Loss Prevention and safety programs.
• Maintains positive relationships with Store Management.
• Conducts apprehensions within established policies and guidelines.
• Communicates with store Associates on damage and shrink initiatives.
• Identifies and resolves internal and external theft.
• Adheres to established shoplifter guidelines and policies.
• Provides timely, courteous and knowledgeable service to customers.
• Promotes a culture of honesty and integrity; maintains confidentiality.
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources.
• Participates in investigations and surveillance as assigned.
• Ensures apprehensions are consistent with store theft activity.
• Completes and distributes paperwork in an accurate and timely manner.
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed.
• Coordinates and completes shrink related activities in partnership with Store Management.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Encourages Associate use of shrink reduction resources.
• Promotes safety awareness and supports maintenance of a safe environment.

Skills

Communication

Computer skills

Time management

Investigative skills

Adaptive/flexible

Job description

Marshalls at The TJX Companies, Inc. is hiring for a Store Loss Prevention role in El Cerrito, CA. You will support safety programs, deter theft, and work closely with store management to reduce shrink. The position requires strong judgment, communication, and adaptability, with 0–2 years of retail or security experience.

We offer benefits and a starting pay range of USD $18.82 to $20.40 per hour, with a focus on growth and collaboration in a Fortune 100 off-price retailer environment.