Retail & Loans Associate — Unlimited Commission

FirstCash; Garland (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Earned Wage Access

Employee discounts

Medical benefits

Dental benefits

Vision benefits

Life Insurance

401(k) auto-enrollment

Tuition Reimbursement

Job summary

FirstCash Holdings, Inc. is seeking a full-time Retail Sales Associate in Garland, TX to help customers with sales, loans, and inquiries. You will engage with a variety of merchandise, explain loan terms, and provide a smooth, customer-focused experience in a fast-paced pawn and retail environment.

The role emphasizes strong customer service, basic math, and the ability to work a flexible schedule; compensation includes hourly pay plus commission and benefits where eligible.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Firearms in FFL locations; certification provided.
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience using retail checkout systems is a plus.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries.
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience.
• Process sales and loan activity accurately while following company and regulatory guidelines.
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions.
• Maintain a clean, organized sales floor and merchandise displays.
• Handle cash and negotiable items responsibly.
• Support store operations, including basic opening/closing tasks.
• Communicate clearly with customers and team members.
• Complete required training and follow company policies.
• Perform other duties as assigned.

Skills

Customer service

Cash handling

Communication

Teamwork

Bilingual

Education

High school diploma or GED

Tools

POS systems

Job description

FirstCash Holdings, Inc. is seeking a full-time Retail Sales Associate in Garland, TX to help customers with sales, loans, and inquiries. You will engage with a variety of merchandise, explain loan terms, and provide a smooth, customer-focused experience in a fast-paced pawn and retail environment.

The role emphasizes strong customer service, basic math, and the ability to work a flexible schedule; compensation includes hourly pay plus commission and benefits where eligible.