Retail Pawn & Sales Specialist – 2–8% Commission

FirstCash; Arlington (TX); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Commission

Flexible hours

Wage access

Employee discounts

Benefits

401(k)

Tuition reimbursement

Paid time off

Job summary

FirstCash Holdings, Inc. in Arlington, TX is seeking a Full-Time Retail Sales Associate to greet customers, assist with loans and merchandise, and process sales accurately. The role combines hourly pay with commissions and emphasizes customer service.

You’ll work a flexible retail schedule, with earned wage access after day 2, employee discounts from day one, and access to benefits where eligible. This position offers growth within a leading pawn and lending retailer.

Qualifications

• 18+ years old with a high school diploma, GED, or equivalent experience.
• Ability to stand, walk, lift up to 50 lbs, and perform physical tasks.
• Flexible retail schedule, including weekends and holidays.
• Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided).
• Strong customer service skills and a team-oriented mindset.
• Basic math and computer skills; experience using retail checkout systems is a plus.
• Willingness to assist customers or retrieve merchandise from exterior areas.
• Bilingual applicants encouraged to apply.

Responsibilities

• Greet and assist customers with sales, loans, and product inquiries
• Support customers with pawn and short-term loan services by explaining terms, completing paperwork, and ensuring a smooth, customer-focused experience
• Process sales and loan activity accurately while following company and regulatory guidelines
• Evaluate merchandise for condition and value to support buying, selling, and loan decisions
• Maintain a clean, organized sales floor and merchandise displays
• Handle cash and negotiable items responsibly
• Support store operations, including basic opening/closing tasks
• Communicate clearly with customers and team members
• Complete required training and follow company policies
• Perform other duties as assigned

Skills

Customer service

Sales

Teamwork

Bilingual

Education

High school diploma or equivalent

Tools

Retail POS systems

Job description

FirstCash Holdings, Inc. in Arlington, TX is seeking a Full-Time Retail Sales Associate to greet customers, assist with loans and merchandise, and process sales accurately. The role combines hourly pay with commissions and emphasizes customer service.

You’ll work a flexible retail schedule, with earned wage access after day 2, employee discounts from day one, and access to benefits where eligible. This position offers growth within a leading pawn and lending retailer.