Retail Loan Servicing Specialist

GreenState Credit Union; North Liberty (IN); On-site; USD 33,000 - 38,000; Full time

Job summary

GreenState Credit Union is seeking a detail-oriented team member to fund and service retail loans, track and maintain titles, and manage related tasks. The role requires accurate handling of payments, deposits, withdrawals, and loan documentation across the core system.

You will interact with lending staff, partner departments, and external vendors to ensure timely funding, compliance with policies, and smooth operations in a fast-paced credit union environment.

Responsibilities

• Posting loan payments
• Disbursing checks
• Posting deposits and withdrawals
• Posting general ledger transactions and corrections
• Processing mail transactions
• Processing wires
• Generating, working, and filing routine loan maintenance reports
• Assisting in various departmental functions
• Corresponding with other financial institutions to process payoff requests
• Assisting in obtaining signatures and missing documentation
• Researching and adjusting retail loan accounts and related ledgers
• Responding to inquiries in a timely manner and recording servicing request details
• Reviewing compliance reports and making corrections
• Maintaining incomplete files and title/ucc records
• Tracking titles without liens and resolving lien issues
• Perfecting title liens, filing UCCs, and processing lien extensions
• Following procedures before updating member loans to default terms

Job description

GreenState Credit Union is seeking a detail-oriented team member to fund and service retail loans, track and maintain titles, and manage related tasks. The role requires accurate handling of payments, deposits, withdrawals, and loan documentation across the core system.

You will interact with lending staff, partner departments, and external vendors to ensure timely funding, compliance with policies, and smooth operations in a fast-paced credit union environment.