Retail Lending Originator (Base Pay + Commission)

Chelsea Groton Bank; Glastonbury (CT); On-site; USD 65,000 - 100,000; Full time

Job summary

Chelsea Groton Bank is seeking a Retail Lending Originator to support customers in person, by phone, chat, and video. The role emphasizes building relationships with real estate professionals and guiding applicants through the mortgage process from application to close.

You will originate residential loans and cross-sell bank services while representing a communicative, service‑oriented approach. The position involves interaction across digital channels and community engagement, with a focus on

Qualifications

• Independent worker with ability to make sales calls to existing and potential referral sources.

Responsibilities

• Works independently making sales calls on existing and potential customer referral sources. Establishes and maintains relationships with real estate brokers, attorneys, builders, and other related professionals to promote and develop Bank business.
• Meets with and takes applications from borrowers, guides them through the process, and coordinates between broker, borrower, and bank up through closing.
• Originates residential loan products to meet sales and service goals and cross-sells bank services during the mortgage origination process.
• Promotes Chelsea Groton's products and services and participates in community outreach and educational seminars for borrowers and brokers.

Job description

Retail Lending Originator (CE-1)

Chelsea Groton is looking to hire motivated and dynamic individual for our Retail Lending department. The Retail Lending Originator assists our customers in person, by phone, chat, and video. The ideal candidate will have an entrepreneurial spirit and be a motivated and personable individual willing to help customers achieve their financial goals by providing outstanding service in a professional manner through our various digital channels. Become a member of a positive, versatile and inclusive team that promotes self-development and empowerment for the benefit of our customers and our community.

Responsibilities and Requirements vary based on job level. Expectations include:

• Works independently making sales calls on existing and potential customer referral sources. Establishes and maintains relationships with real estate brokers, attorneys, builders, and other related professionals in order to promote and develop Bank business and to provide information on any new programs or procedures implemented by the Bank.


• Meets with, takes applications and qualifies applicants both within and outside of the Bank. Serves as liaison between broker, borrower and Bank during application process and up through closing. Reviews processes to generate business and ways to render support between departments.


• Originates residential loan products to meet sales and service goals. Cross-sells the Banks various services whenever possible. Provides quality customer service throughout the mortgage origination process.


• Promotes the Bank's products and services and maintains active participation in community affairs. Conducts periodic educational seminars for potential borrowers and brokers.

Why Choose Chelsea?

The Bank has been named a Top Workplace in Connecticut since 2016. And with good reason! Our team members are encouraged and empowered to be better, go further, and help others. And there are lots of other perks too - competitive salary, 401(k) plan, paid time off, health benefits, wellness and engagement programs, leadership training, professional development, and learning opportunities for all team members, and more! Several members of the Bank's team have been recognized in our industry and throughout the community by earning awards such as the Connecticut Bankers Association New Leaders in Banking, ICBA Forty Under 40, The Day Forty Under 40, Banking New England Women of FIRE, and more.

At Chelsea Groton, we don't just meet the expectations of our community; we exceed them in the ways we, as a mutual bank, do business, and how we support local organizations financially and through volunteerism. We are focused on bringing together the best in digital, remote, and in-person capabilities. Our approach is designed around the lives of our customers so they can manage finances when, where and how they want, and team members can provide support to our customers in more ways too.

We are proud to be recognized on the list of:

• Best Banks by The Day (2015-present)


• Top Workplaces by the Hartford Courant (2016-2025)


• Forbes BestInState Banks (2021- present)