Retail Lease Administration Director – Remote

CBRE; Phoenix (AZ); Remote; USD 90,000 - 120,000; Full time

Job summary

A leading company is seeking a Retail Lease Administration Director to manage high-volume lease administration services. This role involves overseeing staff, coordinating operations, and ensuring compliance with service agreements. The ideal candidate will have extensive experience in leadership and organizational skills, along with a Bachelor's degree. Join a dynamic team dedicated to excellence in service delivery.

Qualifications

• 8-12 years of relevant experience preferred.
• Experience in staffing, selection, training, and coaching.

Responsibilities

• Provide formal supervision and training to employees.
• Coordinate daily activities and manage team schedules.
• Prepare high-value responses to client proposals.

Skills

Leadership

Organizational Skills

Communication

Problem Solving

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Retail Lease Administration Director – Remote

Job ID

218501

Posted

08-May-2025

Service line

Role type

Full-time

Areas of Interest

Sales & Leasing

Location(s)

Dallas – Texas – United States of America, Phoenix – Arizona – United States of America, Portland – Oregon – United States of America

About the Role:

As a CBRE Lease Administration Director, you will provide strategic management to the department responsible for high volume/retail lease administration services.

This job is part of the Lease Administration. They are responsible for portfolio administration, daily operations, and managing relationships with internal and external customers.

What You’ll Do:

• Provide formal supervision to employees. Monitor the training and development of staff. Conduct performance evaluations and coaching. Oversee the recruiting and hiring of new employees.
• Coordinate and manage the team’s daily activities. Establish work schedules, assign tasks, and cross-train staff. Set and track staff and department deadlines. Mentor and coach as needed.
• Prepare, track, and adhere to the regional platform budget.
• Assist in the proposal and negotiation of Scope of Services agreements with high-profile clients. Assess needs and prepare a strategic plan.
• Prepare high-value responses to requests for information, qualifications, and proposals.
• Verify the lease administration service summary and administration and lease audit playbook are up to date.
• Coordinate and prepare educational programs to train and enhance the skill sets of current staff and provide a clear career path.
• Review and enforce standard service agreements as approved by the internal legal counsel.
• Apply a robust knowledge of multiple disciplines, the business, and key drivers which impact departmental and cross-functional performance.
• Lead by example and model behaviors that are consistent with CBRE RISE values.
• Persuade managers and other colleagues to take action while being guided by the organization’s functional business plans. Negotiate with external partners, vendors, and customers of divergent interests to reach a common goal.
• Identify and solve multi-dimensional, complex, operational, and organizational problems leveraging the appropriate resources within or outside the department.
• Significantly improves and changes existing methods, processes, and standards within job discipline.

What You’ll Need:

• Bachelor’s Degree preferred with 8-12 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered.
• Experience in the areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising, and rewarding performance and retention is preferred.
• Ability to lead the exchange of sensitive, complicated, and difficult information, convey performance expectations, and handle problems. Leadership skills to set, manage and achieve targets with a direct impact on multiple department results within a function.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Expert organizational skills and an advanced inquisitive mindset.
• Sophisticated math skills. Ability to calculate mildly complex figures such as percentages, fractions, and other financial-related calculations.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future

Equal Employment Opportunity: CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [e-mail] or via telephone at [phone] (U.S.) and [phone] (Canada).

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