Retail Learning Coach - Dallas

Tiffany & Co.; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Job summary

Tiffany & Co. in Dallas is seeking a Retail Learning Coach to partner with store directors and market leaders to drive sales performance, elevate the client experience, and strengthen selling capabilities across a group of luxury locations.

You will translate learning programs into on-the-job behaviors and business results, mentor client advisors and team managers, reinforce brand standards, and help onboarding.

Qualifications

• Strong background in luxury retail.
• Proven coaching expertise.
• Ability to influence leaders at multiple levels.
• Passion for developing high-performing teams.

Responsibilities

• Drive sales performance across a designated group of luxury locations.
• Elevate the client experience and strengthen selling capabilities.
• Lead performance-based coaching initiatives translating learning programs into measurable on-the-job behaviors and business results.
• Collaborate with store directors, market leaders and onboarding teams to reinforce brand standards and identify development opportunities.

Skills

Luxury retail

Coaching

Leadership influence

Team development

Job description

At Tiffany & Co., joy is central to everything we do, from crafting our exceptional pieces to inspiring clients to express and celebrate the many facets of love. It’s a skill that we’ve been perfecting since 1837, one empowered by our daring vision and entrepreneurial spirit. Together, each generation of employees honor our past whiledreaming of our future.

The Retail Learning Coach - Dallas partners with store directors, market vice president, and market sales directors to drive sales performance, elevate the client experience, and strengthen leadership and selling capabilities across a designated group of retail locations. This role leads performance-based coaching initiatives that translate learning programs into measurable on-the-job behaviors and business results.

The Retail Learning Coach reports to the market Retail Learning Manager and works directly with client advisors, team managers, and store leaders to reinforce brand standards, identify development opportunities, improve key performance indicators, and support onboarding.

Success in this role requires a strong background in luxury retail, proven coaching expertise, the ability to influence leaders at multiple levels, and a passion for developing high performing teams.

The Retail Learning Coach - Dallas, must be able to think strategically while also being hands-on in overseeing the day-to-day execution of the agreed upon strategy with a focus on clients, people, and brand desirability. They will be open and approachable and will work with both the central team and the local teams in a transparent, united and mutually supportive manner. They must model and champion our core belief; People Make the Difference and our values; BeCreative & Innovative, Deliver Excellence and Cultivate an Entrepreneurial Spirit.\