Retail Leadership Trainee: Store Ops & Guest Experience

Hibbett, Inc.; Wilson (NC); On-site; USD 12,000 - 17,000; Full time

Job summary

Hibbett, Inc. in Wilson, NC is seeking a Manager in Training to support Store Manager in daily operations and drive exceptional customer experiences.

You will gain knowledge across product areas, assist with selling, restocking, merchandising, and scheduling, and assume store leadership in the Store Manager’s absence to ensure smooth operations. The role emphasizes service excellence, adherence to policies, and promoting merchandise while developing leadership skills in a fast-paced retail

Qualifications

• Experience in retail environment, preferably footwear/apparel.
• 1–3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-motivated and able to take initiative.

Responsibilities

• Assist Store Manager with daily store operations and administrative duties.
• Guide employees and customers across departments as needed.
• Take supervisory responsibility in the Store Manager's absence.
• Monitor inventory, sales, and customer trends to support profitability.
• Promote and sell services and merchandise; ensure excellent customer service.

Skills

Customer service

Interpersonal skills

Communication

Team player

Self-starter

Job description

Hibbett, Inc. in Wilson, NC is seeking a Manager in Training to support Store Manager in daily operations and drive exceptional customer experiences.

You will gain knowledge across product areas, assist with selling, restocking, merchandising, and scheduling, and assume store leadership in the Store Manager’s absence to ensure smooth operations. The role emphasizes service excellence, adherence to policies, and promoting merchandise while developing leadership skills in a fast-paced retail