Retail Leadership Development Coach

Charter Oak Federal Credit Union; Waterford (CT); On-site; USD 65,000 - 85,000; Full time

Job summary

Charter Oak Federal Credit Union in Waterford, CT, is looking for a Retail Leadership Development Manager. This role is intended for a motivated retail professional ready to step into future leadership. You'll support branch and contact center operations while coaching teams and ensuring an exceptional member experience.

Ideal candidates should possess strong communication and problem-solving skills. This position will allow you to grow within a supportive environment focused on team development.

Qualifications

• Experience in retail management or a related field.
• Proven track record of developing teams and improving performance.
• Ability to communicate effectively with diverse teams.

Responsibilities

• Support branch and contact center operations.
• Coach frontline teams to enhance member experience.
• Ensure consistency across different locations.

Skills

Strong communication skills

Problem-solving abilities

Leadership skills

Coaching experience

Job description

Charter Oak Federal Credit Union in Waterford, CT, is looking for a Retail Leadership Development Manager. This role is intended for a motivated retail professional ready to step into future leadership. You'll support branch and contact center operations while coaching teams and ensuring an exceptional member experience.

Ideal candidates should possess strong communication and problem-solving skills. This position will allow you to grow within a supportive environment focused on team development.