RETAIL LEADERSHIP DEVELOPMENT MANAGER

Charter Oak Federal Credit Union; Waterford (CT); On-site; USD 65,000 - 85,000; Full time

Job summary

Charter Oak Federal Credit Union in Waterford, CT, is looking for a Retail Leadership Development Manager. This role is intended for a motivated retail professional ready to step into future leadership. You'll support branch and contact center operations while coaching teams and ensuring an exceptional member experience.

Ideal candidates should possess strong communication and problem-solving skills. This position will allow you to grow within a supportive environment focused on team development.

Qualifications

• Experience in retail management or a related field.
• Proven track record of developing teams and improving performance.
• Ability to communicate effectively with diverse teams.

Responsibilities

• Support branch and contact center operations.
• Coach frontline teams to enhance member experience.
• Ensure consistency across different locations.

Skills

Strong communication skills

Problem-solving abilities

Leadership skills

Coaching experience

Job description

RETAIL LEADERSHIP DEVELOPMENT MANAGER

1/Mid Lev Off Mgr Waterford, CT, US

Charter Oak Federal Credit Union is seeking a motivated and experienced retail professional to join our team as a Retail Leadership Development Manager. This unique role is designed for a high-performing employee ready to grow into future leadership while supporting branch and contact center operations, coaching frontline teams, strengthening consistency across locations, and helping deliver an exceptional member experience. If you are a strong communicator, natural problem-solver, and collaborative leader who is passionate about developing others and making an impact across Retail, we encourage you to apply.

Equal Opportunity Employer. Veterans/Disabled.