Retail Lead - Willowbrook

Mint Cannabis; Illinois; On-site; USD 37,000 - 46,000; Full time

Job summary

Mint Cannabis in Willowbrook, IL is seeking a Retail Lead to act as the store manager's operational extension. You will oversee shift teams, maintain sales floor flow, oversee upselling, inventory control, cash handling, and POS operations.

Responsibilities include coaching a 25+ member team, driving sales metrics, reducing shrinkage, and ensuring Illinois regulatory compliance during inspections. This role reports to the Store Manager and supports daily operations.

Qualifications

• 1–2 years in cannabis industry.
• Leadership experience with large teams; cannabis leadership a plus.
• Experience in sales preferred.
• Must be 21+ and able to obtain Illinois Agent Card.

Responsibilities

• Lead shift team and oversee sales floor operations.
• Coach and provide sales feedback to the team on metrics and performance.
• Oversee inventory control to reduce shrinkage and ensure accurate scanning.
• Manage daily store openings/closings, cash reconciliation and POS usage.

Skills

Sales experience

Leadership

Cannabis industry experience

Illinois Agent Card readiness

Job description

Retail Lead

Reports to: Store Manager
FLSA Status: Exempt
Department: Retail
Location: 900 75th St., Willowbrook, IL 60527
Pay Range: $41,600.00

Position Summary:

The retail lead's primary responsibility is to be an operational extension to the store manager. Retail leads are responsible for controlling the sales floor flow, ensuring guests are being tended to promptly, team members are fulfilling their responsibilities, and providing operational support from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team member to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems, discount codes.
  • Compliance: Understanding Illinois compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

• Budtenders
• BOH Clerks

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ Must be 21+ and possess (or be able to obtain) a Illinois Agent Card

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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