Retail Lead — Inspire Teams & Elevate Customer Experience

adidas; Albany (GA); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision options

401(k) plan with employer match

Paid parental leave

Stock Purchase Plan

Job summary

adidas is seeking a Lead in its retail stores who can inspire customers and guide store teams to deliver exceptional service. This role demands flexible availability including evenings and weekends, with a focus on building relationships, driving sales, and maintaining store standards.

The ideal candidate will have at least 12 months of retail experience, strong product knowledge, and excellent communication skills in English.

Qualifications

• 12 months of experience working in a retail environment.
• Advanced selling experience and comprehensive product, retail and industry understanding.
• Strong interpersonal and communication skills.
• Well-developed ability to speak, read, comprehend, and write English.

Responsibilities

• Lead discussions in diverse groups of varying size to guide sales and customer service.
• Build and maintain effective working relationships with team members and leadership.
• Provide excellent customer service and create emotional connections with customers.
• Utilize POS systems and software to process transactions and manage inventory.

Skills

Retail experience

Customer service

English proficiency

Education

High School Diploma or GED

Tools

POS systems

MS Office

Job description

adidas is seeking a Lead in its retail stores who can inspire customers and guide store teams to deliver exceptional service. This role demands flexible availability including evenings and weekends, with a focus on building relationships, driving sales, and maintaining store standards.

The ideal candidate will have at least 12 months of retail experience, strong product knowledge, and excellent communication skills in English.