Retail Team Lead: Inspire and Elevate Customer Experience

adidas; Northern (KY); Hybrid; USD 28,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

401k with match

Stock Purchase Plan

Parental leave

Employee discount

Job summary

adidas is seeking a retail supervisor to lead store operations and coach associates in a fast-paced environment. Availability must include evenings and weekends, and candidates should bring at least 12 months of retail experience with strong customer service and communication skills.

The role requires a high school diploma or GED and the ability to work independently while building positive relationships with the team. Proficiency with POS systems and MS Office is preferred.

Qualifications

• Minimum 12 months experience working in a retail environment.
• High school diploma or GED.
• Strong interpersonal and communication skills.
• Ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and under pressure.
• Willingness to work evenings and weekends.
• Experience with POS systems is a plus.

Responsibilities

• Oversee store operations and supervise staff.
• Provide exceptional customer service and coaching to associates.
• Drive sales and achieve store targets.
• Maintain store standards and visual merchandising.
• Train new team members and support schedule planning.
• Foster a positive and inclusive team environment.

Skills

Retail leadership

Customer service

Communication

Team collaboration

Flexibility

Interpersonal skills

Education

High school diploma or GED

Tools

POS systems

MS Office

Job description

adidas is seeking a retail supervisor to lead store operations and coach associates in a fast-paced environment. Availability must include evenings and weekends, and candidates should bring at least 12 months of retail experience with strong customer service and communication skills.

The role requires a high school diploma or GED and the ability to work independently while building positive relationships with the team. Proficiency with POS systems and MS Office is preferred.