RETAIL LEAD FOOD SERVICE WORKER - 139463

University of California San Diego; San Diego (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Meal allowance

Benefits begin on first day

Job summary

UC San Diego is seeking a Retail Lead Food Service Worker to lead a front-of-house operation in a dynamic dining setting on campus. The role involves merchandising, stocking, barista duties, customer service, and quality control, with responsibilities for training staff and coordinating with supervision.

The position supports a 70% variable career schedule, with potential weekend shifts and a need for flexible hours.

Qualifications

• Experience in placing online product orders, following par levels.
• Skill to interact and communicate positively with other staff, and customers.
• Experience in teaching and delegating of tasks to subordinates and effectively monitoring and evaluating their performance.
• Knowledge and ability to effectively utilize equipment in daily routines as well as unforeseen emergencies.
• Strong organizational skills to effectively manage time.
• Writing skills to communicate procedures, evaluations, and recommendations to management.
• Demonstrated initiative to: 1) identify unit level problems and/or needs; 2) develop solutions and/or needs proposals; 3) and implement action plans with limited assistance and input.
• Skill and ability to handle stressful situations, multiple deadlines, and difficult people in a calm professional manner.
• Basic computer knowledge and skills to perform data entry of usage and waste tracking into online data base.

Responsibilities

• Acts as a working team leader in a retail operation with responsibilities to include merchandizing, stocking, barista, customer service, food production, on-the-job training and quality control in a front of the house environment.
• Will follow established procedures in the absence of the supervisor.
• In coordination with their supervisor, will be responsible for food production, customer service, controlling labor hours and merchandising.

Skills

Order placement

Customer service

Supervision & training

Equipment operation

Time management

Written communication

Problem solving

Calm under pressure

Data entry

Tools

Outlook

Job description

Payroll Title: FOOD SVC WORKER LD

Department: HOUSING/DINING/HOSPITALITY

Hiring Pay Scale: $25.10 - $29.95/ Hour

Worksite: Campus

Appointment Type: Career

Appointment Percent: 70%

Union: SX Contract

Total Openings: 4

Work Schedule: 8 hrs/day, Variable

#139463 RETAIL LEAD FOOD SERVICE WORKER

Filing Deadline: Fri 10/16/2026

UCSD Layoff from Career Appointment: Apply by 05/04/2026 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Reassignment Applicants: Eligible Reassignment clients should contact their Disability Counselor for assistance.

This is a 70% Variable Career position. Employee may be subject to furlough and/or curtailment (i.e., winter holiday break). Work schedule will vary including weekends.

DEPARTMENT OVERVIEW

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff.

As a member of the HDH team, you will be part of a self-funded unit with over 1,200 staff employees, over 2,000 student employees, and an annual operating budget of $371 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. At UC San Diego, we believe a job is more than just employment - it's a chance to be part of something meaningful. Along with competitive pay, we offer outstanding benefits, retirement plans, and a supportive environment that encourages both professional development and personal growth. Benefits begin on your first day! For Dining positions, we also provide a daily meal allowance.

POSITION OVERVIEW

Acts as a working team leader in a retail operation with responsibilities to include merchandizing, stocking, barista, customer service, food production, on-the-job training and quality control in a front of the house environment. Basic responsibilities will include any or all of the following: problem-solving in a timely manner, food production, customer service and complaints, data entry, use of Outlook for email and scheduling, placing orders online and by phone, handling staff shortages, equipment and personnel.

Will follow established procedures in the absence of the supervisor. In coordination with their supervisor, will be responsible for food production, customer service, controlling labor hours and merchandising.

QUALIFICATIONS

• Experience in placing online product orders, following par levels

• Skill to interact and communicate positively with other staff, and customers.

• Experience in teaching and delegating of tasks to subordinates and effectively monitoring and evaluating their performance.

• Knowledge and ability to effectively utilize equipment in daily routines as well as unforeseen emergencies.

• Strong organizational skills to effectively manage time.

• Writing skills to communicate procedures, evaluations, and recommendations to management.

• Demonstrated initiative to: 1) identify unit level problems and/or needs; 2) develop solutions and/or needs proposals; 3) and implement action plans with limited assistance and input.

• Skill and ability to handle stressful situations, multiple deadlines, and difficult people in a calm professional manner.

• Basic computer knowledge and skills to perform data entry of usage and waste tracking into online data base.

SPECIAL CONDITIONS

• This is a 70% Variable Career position, employees may be subject to furlough and/or curtailment (i.e., winter holiday break).

• Operating needs of the department require varied work schedules (i.e., a.m., p.m., and/or weekend shifts and/or 10 hour workday).

• Employees may be required to take off (vacation or temporary layoff) during scheduled operational shutdown periods, such as Christmas, Spring & Summer breaks.

• Health codes require prescribed uniform, hair covering, and good personal hygiene.

• Meal schedules require extreme attention to promptness and excellent attendance. Meal perquisite is required for all Dining employees.

• Job offer is contingent upon a satisfactory clearance based on background check results.

• Work Schedule: Variable hours including weekends.

Pay Transparency Act

Annual Full Pay Range: $55,583 - $66,315 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.62 - $31.76

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

For the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

UC San Diego is a smoke and tobacco free environment. Please visit smokefree.ucsd.edu for more information.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts an offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; or have filed an appeal of a finding of substantiated misconduct with a previous employer.

a. "Misconduct" means any violation of the policies governing employee conduct at the applicant’s previous place of employment, including, but not limited to, violations of policies prohibiting sexual harassment, sexual assault, or other forms of harassment, or discrimination, as defined by the employer. For reference, below are UC’s policies addressing some forms of misconduct:

• UC Sexual Violence and Sexual Harassment Policy
• UC Anti-Discrimination Policy
• Abusive Conduct in the Workplace

Prospective employees who are ordinarily residents in Iran or who are physically located in Iran are generally not eligible to for employment per suspension of General License G on 24 August 2026. If you have ever resided in Iran or have an Iranian passport and would like to confirm your eligibility, please contact [e-mail] for consideration of your particular circumstances.