RETAIL LEAD FOOD SERVICE WORKER - 139463

UC San Diego; San Diego (CA); On-site; USD 56,000 - 66,000; Part time

Job summary

UC San Diego's Residential, Retail and Supply Chain Services (RRSS) team seeks a working team leader in a front-of-house retail operation. Responsibilities include merchandizing, stocking, barista duties, customer service, food production, on-the-job training and quality control.

The role requires strong problem-solving, communication, teaching, and data-entry skills, with varied schedules including weekends and a 70% variable career commitment; benefits start on day one.

Qualifications

• Experience in placing online product orders, following par levels.
• Skill to interact and communicate positively with staff and customers.
• Experience in teaching and delegating tasks to subordinates and monitoring performance.
• Knowledge to use equipment in daily routines and emergencies.
• Strong organizational skills to manage time.
• Writing skills to communicate procedures, evaluations, and recommendations.
• Demonstrated initiative to identify problems, propose solutions, and implement plans.
• Ability to handle stressful situations, deadlines, and difficult people calmly.
• Basic computer knowledge and data entry of usage and waste tracking.

Skills

Customer service

Communication

Problem solving

Time management

Written communication

Stress management

Team supervision

Interpersonal skills

Data entry

Tools

Outlook

Job description

This is a 70% Variable Career position. Employee may be subject to furlough and/or curtailment (i.e., winter holiday break). Work schedule will vary including weekends.

DEPARTMENT OVERVIEW

Join the Residential, Retail and Supply Chain Services (RRSS) team at UC San Diego, a dynamic and innovative campus department dedicated to delivering exceptional service to the university community. As a valued RRSS team member, you will be contributing to a broad and complex organization consisting of five key units: Housing, Dining and Hospitality (HDH), Integrated Procure-to-Pay Solutions (IPPS), the UC San Diego Bookstore, Triton Print & Digital Media, and the Early Childhood Education Center (ECEC). With a focus on innovation and customer satisfaction, RRSS aims to inclusively meet the diverse needs of the UC San Diego community while fostering a sense of belonging for our students and staff.

As a member of the HDH team, you will be part of a self-funded unit with over 1,200 staff employees, over 2,000 student employees, and an annual operating budget of $371 million, providing housing and dining services to over 20,000 students, faculty, staff, and their families. At UC San Diego, we believe a job is more than just employment - it's a chance to be part of something meaningful. Along with competitive pay, we offer outstanding benefits, retirement plans, and a supportive environment that encourages both professional development and personal growth. Benefits begin on your first day! For Dining positions, we also provide a daily meal allowance.

POSITION OVERVIEW

Acts as a working team leader in a retail operation with responsibilities to include merchandizing, stocking, barista, customer service, food production, on-the-job training and quality control in a front of the house environment. Basic responsibilities will include any or all of the following: problem-solving in a timely manner, food production, customer service and complaints, data entry, use of Outlook for email and scheduling, placing orders online and by phone, handling staff shortages, equipment and personnel.

Will follow established procedures in the absence of the supervisor. In coordination with their supervisor, will be responsible for food production, customer service, controlling labor hours and merchandising.

QUALIFICATIONS

• Experience in placing online product orders, following par levels

• Skill to interact and communicate positively with other staff, and customers.

• Experience in teaching and delegating of tasks to subordinates and effectively monitoring and evaluating their performance.

• Knowledge and ability to effectively utilize equipment in daily routines as well as unforeseen emergencies.

• Strong organizational skills to effectively manage time.

• Writing skills to communicate procedures, evaluations, and recommendations to management.

• Demonstrated initiative to: 1) identify unit level problems and/or needs; 2) develop solutions and/or needs proposals; 3) and implement action plans with limited assistance and input.

• Skill and ability to handle stressful situations, multiple deadlines, and difficult people in a calm professional manner.

• Basic computer knowledge and skills to perform data entry of usage and waste tracking into online data base.

SPECIAL CONDITIONS

• This is a 70% Variable Career position, employees may be subject to furlough and/or curtailment (i.e., winter holiday break).

• Operating needs of the department require varied work schedules (i.e., a.m., p.m., and/or weekend shifts and/or 10 hour workday).

• Employees may be required to take off (vacation or temporary layoff) during scheduled operational shutdown periods, such as Christmas, Spring & Summer breaks.

• Health codes require prescribed uniform, hair covering, and good personal hygiene.

• Meal schedules require extreme attention to promptness and excellent attendance. Meal perquisite is required for all Dining employees.

• Job offer is contingent upon a satisfactory clearance based on background check results.

• Work Schedule: Variable hours including weekends.

Pay Transparency Act

Annual Full Pay Range: $55,583 - $66,315 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.62 - $31.76

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).