Retail Lead: Elevate Service, Coach Team

DICK'S Sporting Goods, Inc.; Boston (MA); On-site; USD 28,000 - 39,000; Full time

Job summary

DICK'S Sporting Goods, Inc. in Boston seeks a Store Lead to act as the in-store expert for the department and to mentor teammates while delivering outstanding service to customers.

You will plan daily tasks with guidance from leadership, coach staff, and ensure merchandising standards are met to support a strong store performance. This role emphasizes accountability, collaboration, and a passion for sport.

Qualifications

• Flexible availability - including nights, weekend, and holidays.
• Prior retail sales experience (or customer-focused experience) preferred.
• Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
• Ability to work extended periods of time (up to 4 hours) standing or walking.
• Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.

Responsibilities

• Lead by example to deliver exceptional customer service and guidance to teammates.
• Plan, organize and supervise daily tasks and store events with leadership input.
• Uphold merchandising and presentation standards and assist with team development.

Skills

Flexible hours

Retail experience

Physical stamina

Team leadership

Job description

DICK'S Sporting Goods, Inc. in Boston seeks a Store Lead to act as the in-store expert for the department and to mentor teammates while delivering outstanding service to customers.

You will plan daily tasks with guidance from leadership, coach staff, and ensure merchandising standards are met to support a strong store performance. This role emphasizes accountability, collaboration, and a passion for sport.