Retail Lead & Customer Experience Coach - Flexible Hours

salvarmycareers; Franklin (WI); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

403(b) retirement savings plan

Voluntary life insurance

Vacation days

Sick days with discretionary days

Paid holidays

Employee discount

Employee assistance program

Job summary

The Salvation Army Thrift Store in Franklin, WI is seeking a dependable Lead Store Sales Associate to support management with daily operations and sales targets while maintaining a welcoming shopping environment.

Responsibilities include opening/closing procedures, cash handling, team support, merchandising, and ensuring safety standards, with a flexible schedule that includes evenings, weekends, and holidays as needed.

Qualifications

• Provide friendly customer service and support store operations.
• Reliable attendance and punctuality.
• Basic leadership, communication, and teamwork skills.
• Basic math and computer skills; operate cash register accurately.
• Ability to work a flexible schedule including evenings, weekends and holidays.

Responsibilities

• Assist with store opening and closing procedures.
• Operate cash registers and assist team members with register support.
• Support management with daily store operations and sales goals.
• Help maintain store appearance, organization, and safety standards.
• Provide excellent customer service and assist with customer concerns.
• Support merchandise rotation, stocking, and sales floor presentation.
• Assist with banking procedures and daily deposits as assigned.
• Communicate store concerns or incidents to management.
• Help guide and support team members during shifts as assigned.
• Safeguard company assets and help reduce product loss.

Skills

Customer service

Cash handling

Leadership

Teamwork

Basic math

Basic computer skills

Flexible schedule

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

The Salvation Army Thrift Store in Franklin, WI is seeking a dependable Lead Store Sales Associate to support management with daily operations and sales targets while maintaining a welcoming shopping environment.

Responsibilities include opening/closing procedures, cash handling, team support, merchandising, and ensuring safety standards, with a flexible schedule that includes evenings, weekends, and holidays as needed.