Retail Lead — Creative Brand Ambassador (Evenings/Weekends)

adidas; Concord (NC); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Diversity, Equity, and Inclusion

Medical benefits with HSA/FSA

401k with employer match

Stock Purchase Plan

Education assistance

Parental leave

Paid holidays

Job summary

adidas is seeking a Retail Lead to help drive customer experience and store performance. You will lead discussions, guide sales associates, and uphold brand standards while delivering exceptional service in a fast-paced environment.

The role requires flexible availability including evenings and weekends, strong communication, and a positive, team-oriented mindset. Prior retail experience and comfort with MS Office are expected.

Qualifications

• Availability must be flexible and include evenings and weekends.
• Strong interpersonal and communication skills including the ability to lead discussions in diverse groups of varying size.
• Ability to operate independently and with discretion and work effectively under pressure.
• Demonstrates an inspirational attitude that contributes to a positive team environment.

Responsibilities

• Lead discussions in diverse groups and collaborate with store team.
• Guide store associates to meet customer expectations and brand standards.
• Build and maintain relationships with team members and customers to drive sales.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

English proficiency

Education

High school diploma or GED

Tools

MS Office

Job description

adidas is seeking a Retail Lead to help drive customer experience and store performance. You will lead discussions, guide sales associates, and uphold brand standards while delivering exceptional service in a fast-paced environment.

The role requires flexible availability including evenings and weekends, strong communication, and a positive, team-oriented mindset. Prior retail experience and comfort with MS Office are expected.