Retail Lead & Coach – Elevate Customer Experience

Levi Strauss & Co.; Illinois; On-site; USD 27,000 - 44,000; Full time

Benefits offered by this job

401K match

Volunteer time off

Product discount 60%

Paid Family Leave

Discounts on Levi's products

Job summary

Levi Strauss & Co. in Chicago, IL is seeking a store supervisor to elevate the customer experience and lead a team through coaching and training.

You will handle daily operations, from cash handling to floor replenishment, while ensuring adherence to company policies and strong service standards. Ideal candidates bring progressive retail leadership, a growth mindset, and flexibility to work evenings and weekends.

Qualifications

• High energy retail leadership with coaching and training skills.
• Collaborative role model aligned with inclusive culture.
• Growth mindset and adaptability to new tools and initiatives.
• Flexibility to work evenings, weekends and holidays.

Responsibilities

• Create a high energy store experience and coach associates.
• Proactively resolve consumer concerns in line with policy.
• Partner with store management on performance and engagement.
• Oversee cash handling, shipments, floor sets, markdowns and replenishment.
• Meet daily sales and performance goals; manage store operations in the manager's absence.

Skills

Retail leadership

Coaching

Customer service

Training

Education

High school diploma or GED preferred

Job description

Levi Strauss & Co. in Chicago, IL is seeking a store supervisor to elevate the customer experience and lead a team through coaching and training.

You will handle daily operations, from cash handling to floor replenishment, while ensuring adherence to company policies and strong service standards. Ideal candidates bring progressive retail leadership, a growth mindset, and flexibility to work evenings and weekends.