Store Lead & Customer Experience Coach

Levi Strauss & Co.; Aurora (IL); On-site; USD 28,000 - 44,000; Full time

Benefits offered by this job

Paid time off

Health, dental & vision insurance

Volunteer hours & donation matching

Employee discount

401(k) match

Career growth opportunities

Job summary

Levi Strauss & Co. in Aurora, IL is seeking a Full-time Supervisor to lead store teams, drive sales, and maintain high standards of customer service. You will coach associates, implement sales strategies, and ensure efficient daily operations in a dynamic retail environment.

This role emphasizes people leadership, adherence to company policies, and the ability to handle lifting and physical tasks. Transportation is required and candidates must be 18+.

Qualifications

• Is good with people and able to support, assist, and coach store associates to perform their work effectively.
• Complies with all Levi's Stores policies, procedures, and programs, while able to follow directives of store management.
• Consistently meets or exceeds established store and individual sales and performance goals.
• Can handle heavy lifting (up to 40 lbs.) and constantly moving around, kneeling, carrying items, reaching overhead, and climbing ladders.
• Must have reliable transportation.
• Must be 18 years or older.

Responsibilities

• Growing Sales: Execute sales strategies and monitor performance to drive revenue growth.
• Be a coach: Guide and support team members through effective mentorship and leadership.
• Operational Excellence: Manage daily store operations to ensure efficiency and maintain high standards.
• Customer Focus: Ensure exceptional customer service and foster a welcoming shopping environment.

Skills

People skills

Coaching

Leadership

Customer service

Physical stamina

Job description

Levi Strauss & Co. in Aurora, IL is seeking a Full-time Supervisor to lead store teams, drive sales, and maintain high standards of customer service. You will coach associates, implement sales strategies, and ensure efficient daily operations in a dynamic retail environment.

This role emphasizes people leadership, adherence to company policies, and the ability to handle lifting and physical tasks. Transportation is required and candidates must be 18+.