Retail Lead - Buchanan

Broadway Cannabis Market & Mint Cannabis Co.; Buchanan Township (MI); On-site; USD 45,000 - 60,000; Full time

Job summary

Mint Cannabis in Michigan is seeking a Retail Lead to act as the operational extension of the Store Manager. You will steer daily floor flow, ensure guests are promptly tended to, and support the team in fulfilling responsibilities.

The role focuses on overseeing shift teams, driving sales performance, and maintaining smooth store operations during peak hours in a fast-paced cannabis retail environment.

Qualifications

• 1-2 years in the cannabis industry.
• Leadership background, for large teams; cannabis leadership a plus.
• Experience in sales preferred.
• Must be 21+ years of age and pass a background check.

Responsibilities

• Oversee shift team and sales floor operations during assigned hours.
• Coach and provide sales feedback to the team to improve metrics.
• Monitor inventory to reduce shrinkage and ensure accurate scanning.
• Manage store openings/closings, cash reconciliation, and POS usage.
• Ensure compliance with Michigan regulations during inspections.

Skills

Leadership

Sales

Inventory control

Floor operations

Compliance

Job description

Retail Lead

Reports to: Store Manager

FLSA Status: Non-Exempt

Department: Retail

Position Summary:

The retail lead serves as an operational extension of the store manager. Retail leads control sales floor flow, ensure guests are tended to promptly, ensure team members fulfil their responsibilities, and provide operational support, from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team members to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems and discount codes.
  • Compliance: Understanding Michigan compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

• Budtenders
• BOH Clerks

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ years of age and pass a background check

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.

Work Environment:

• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement:

Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer:

This job description is not designed to cover or contain a comprehensive listing of activities, duties, and responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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