Retail Lead - Buchanan

Mint Cannabis; Buchanan Township (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Mint Cannabis is seeking a Retail Lead to serve as the store manager's operational extension during shifts. You will supervise 25+ team members, manage floor flow, oversee sales performance, inventory control, and guest experience on duty.

You will lead floor openings/closings, cash reconciliation, POS systems and discount codes, while ensuring adherence to Michigan regulations and safety standards in a fast-paced retail environment.

Qualifications

• 1-2 years in the cannabis industry.
• Leadership background for large teams; cannabis leadership a plus.
• Sales experience preferred and ability to pass background check.

Responsibilities

• Lead daily sales floor operations and supervise shift team.
• Coach team on upselling, inventory, and customer experience.
• Oversee floor openings/closings, cash handling, and POS use.
• Ensure compliance with Michigan cannabis regulations.

Skills

Sales experience

Leadership experience

Cannabis industry experience

Job description

Retail Lead

Position Summary:

The retail lead serves as an operational extension of the store manager. Retail leads control sales floor flow, ensure guests are tended to promptly, ensure team members fulfil their responsibilities, and provide operational support, from discount codes to lunch coverage. The retail lead would be responsible for overseeing their shift team members and the sales floor operational efficiencies while on shift.

Responsibilities:

• Daily tasks: The exact work you do.
  • Leadership Responsibilities: Ensuring 25+ Team members are upselling, completing daily inventory responsibilities, and providing a guest experience.
  • Sales Expertise: Responsible for coaching and giving sales feedback to the team on their shift, while also encouraging the team to improve their metrics for their location.
  • Inventory Control: Coaching team members to appropriately scan out products to help reduce shrinkage
  • Floor Operations: Manage daily store openings and closings, cash reconciliation, and point-of-sale (POS) systems and discount codes.
  • Compliance: Understanding Michigan compliance requirements to confidently walk through state inspections, reducing deficiencies.
• Goals: The results you must reach.
  • Improving sales consistently month over month.
  • Team education on expected sales metrics.
  • Reducing aging and expiring products.

Supervisory Responsibilities:

Qualifications:

• 1-2 years in the cannabis industry
• Leadership background, for large teams, cannabis leadership a plus.
• Experience in sales preferred
• Must be 21+ years of age and pass a background check

Physical Requirements:

• Sitting, standing, walking, and climbing for long periods of time.
• The environment can be loud
• Atmosphere & Pace: Fast-paced and energetic. The floor features specialized product displays (flower, edibles, concentrates). Staff must be adaptable to busy rushes, as wait times and long lines are common during peak hours

Equal Opportunity Employer Statement: Mint Cannabis is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other characteristic protected by law.

Other Duties Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice.

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