Retail Keyholder: Lead the Floor & Open/Close; Earn Commission

Taylor Stitch Inc; San Francisco (CA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Commission

Competitive hourly rate

Job summary

Taylor Stitch in San Francisco is seeking a full-time Keyholder to lead on the sales floor, open and close the Valencia Street store, and support the Store Manager. You’ll engage customers, share style guidance, and ensure top-notch service while upholding brand values.

Join a vibrant, values-driven brand and grow your retail leadership skills with on-site training, inventory oversight, cash handling, and coaching of new teammates in a friendly, casual atmosphere.

Qualifications

• Previous retail or sales experience.
• Excellent attendance and punctuality practices.
• Strong sales and customer service skills.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Self-motivated, proactive, and positive demeanor, with the confidence to lead by example.
• Ability to work effectively with, and provide guidance to, a team.
• Ability to work weekends.
• Ability to stand for up to 8 hours.
• Ability to walk up and down staircases while carrying boxes, product, and other store-related items.
• Ability to regularly perform store cleaning and maintenance.
• Ability to safely lift boxes up to 30 lbs.
• Comfort using ladders.

Responsibilities

• Actively greet and engage with every customer.
• Offer customers polite and supportive guidance on style and fit.
• Learn and apply extensive product knowledge to highlight the unique features and benefits of our products.
• Collaborate with the e-commerce customer service team to provide a seamless customer experience.
• Handle returns, exchanges, repairs, alterations, and customer concerns with care and understanding.
• Open and close the store in accordance with Company procedures, including handling keys and alarm codes.
• Oversee daily sales floor operations and support the team in the absence of the Store Manager.
• Assist with cash handling, register reconciliation, and end-of-day reporting.
• Support onboarding and coaching of new team members on sales techniques and product knowledge.
• Meticulously maintain a clean, well-merchandised store and stockroom.
• Assist in maintaining accurate daily inventory for your store.
• Assist in managing clothing alterations.
• Keep the store dynamic, engaging, and exceptionally well-merchandised.

Skills

Retail experience

Customer service

Leadership

Team guidance

Store operations

Job description

Taylor Stitch in San Francisco is seeking a full-time Keyholder to lead on the sales floor, open and close the Valencia Street store, and support the Store Manager. You’ll engage customers, share style guidance, and ensure top-notch service while upholding brand values.

Join a vibrant, values-driven brand and grow your retail leadership skills with on-site training, inventory oversight, cash handling, and coaching of new teammates in a friendly, casual atmosphere.