Retail Keyholder: Lead Customer Experience & Store Ops

Merrell; Howell (MI); On-site; USD 16,531 - 22,041; Part time

Job summary

Merrell is seeking a customer-focused retail team member in Howell, MI to help drive sales, assist customers, and maintain a welcoming store environment.

You will support opening/closing duties, stock and merchandising, and contribute to a positive customer experience during mornings, evenings, weekends, and holidays. High school diploma or equivalent required; passion for our brand is a plus.

Qualifications

• Proven ability to drive sales and meet customer needs.
• Experience in a fast-paced retail environment preferred.
• Ability to adapt to shifting priorities and schedules.

Responsibilities

• Support store management with opening and closing procedures.
• Assist customers and deliver authentic brand experiences.
• Maintain stock levels and merchandising standards.
• Achieve sales goals and contribute to local marketing efforts.
• Handle cash transactions accurately and securely.
• Ensure compliance with health, safety, and inventory policies.

Skills

Retail sales

Customer-facing

Flexible schedule

Brand passion

Education

High School diploma or equivalent

Job description

Merrell is seeking a customer-focused retail team member in Howell, MI to help drive sales, assist customers, and maintain a welcoming store environment.

You will support opening/closing duties, stock and merchandising, and contribute to a positive customer experience during mornings, evenings, weekends, and holidays. High school diploma or equivalent required; passion for our brand is a plus.