Retail Keyholder: Guest Experience Leader

GameStop; Wilmington (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus/incentives

Job summary

GameStop is seeking a Retail Keyholder in Wilmington, NC. The ideal candidate will support store management while delivering exceptional guest service and assistance. Responsibilities include processing transactions, maintaining store organization, and ensuring compliance with GameStop’s policies. They must be at least 18 years old and possess a high school diploma or equivalent, with retail and gaming knowledge preferred. This position offers potential for bonuses and various employee benefits such as health insurance and 401(k).

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide best-in-class guest service and support the overall shopping environment.
• Process guest purchases accurately via the Point-of-Sale (POS) system.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Wilmington, NC. The ideal candidate will support store management while delivering exceptional guest service and assistance. Responsibilities include processing transactions, maintaining store organization, and ensuring compliance with GameStop’s policies. They must be at least 18 years old and possess a high school diploma or equivalent, with retail and gaming knowledge preferred. This position offers potential for bonuses and various employee benefits such as health insurance and 401(k).