Retail Keyholder: Guest Experience Leader

GameStop; Jacksonville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Potential bonuses

Job summary

GameStop is seeking a Retail Keyholder in Jacksonville, NC, responsible for assisting the management team and providing exceptional guest service. The ideal candidate will have a high school diploma and at least one year of retail or management experience. Strong communication skills and video game knowledge are preferred. This role includes processing transactions, maintaining store cleanliness, and supporting guest relationships. GameStop offers benefits such as health insurance, paid time off, and participation in incentive programs.

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist the store management team in executing store activities and guest service.
• Process guest purchases and returns accurately via the POS system.
• Support store management in meeting sales, profit, and shrink goals.

Skills

Exceptional guest service skills

Verbal and written communication skills

Problem-solving skills

Basic math skills

Ability to work in a fast-paced environment

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Jacksonville, NC, responsible for assisting the management team and providing exceptional guest service. The ideal candidate will have a high school diploma and at least one year of retail or management experience. Strong communication skills and video game knowledge are preferred. This role includes processing transactions, maintaining store cleanliness, and supporting guest relationships. GameStop offers benefits such as health insurance, paid time off, and participation in incentive programs.