Retail Keyholder: Guest Experience Leader

GameStop; Charlotte (NC); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

401(k)

Paid time off

Health insurance

Bonus and incentives

Job summary

GameStop is seeking a Retail Keyholder in Charlotte, NC. This role supervises store activities while providing excellent guest service. Responsibilities include assessing guest needs, maintaining store conditions, processing transactions, and promoting the store's programs. Ideal candidates have a high school diploma, retail experience, and video game knowledge. GameStop offers a range of benefits including 401(k), paid time off, and health insurance.

Qualifications

• Must provide proof of identity and eligibility to work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist the store management team in executing and supervising store activities.
• Provide outstanding guest service experiences within a sales culture.
• Support the overall shopping environment and nurture guest relationships.
• Process guest purchases and returns accurately via the POS system.

Skills

Exceptional guest service skills

Clear verbal and written communication

Basic math skills

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Charlotte, NC. This role supervises store activities while providing excellent guest service. Responsibilities include assessing guest needs, maintaining store conditions, processing transactions, and promoting the store's programs. Ideal candidates have a high school diploma, retail experience, and video game knowledge. GameStop offers a range of benefits including 401(k), paid time off, and health insurance.