Retail Keyholder: Guest Experience Leader

GameStop; Charlotte (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop is seeking a Retail Keyholder in Charlotte, NC to provide exceptional customer service and support store management. Responsibilities include assisting with store operations, processing transactions via POS, and fostering customer loyalty. Ideal candidates will be at least 18 years old with a high school diploma, and have retail sales experience, particularly within the gaming industry. This position supports flexible scheduling and offers participation in incentive programs and benefits including health insurance.

Qualifications

• Must provide proof of identity and eligibility to work in the US.
• Must be at least 18 years old.
• At least 1 year of retail sales or guest service experience preferred.

Responsibilities

• Assist in executing and supervising store activities with outstanding guest service.
• Process guest purchases and returns accurately via the POS system.
• Support management in meeting sales and shrink goals.

Skills

Exceptional guest service skills

Clear verbal and written communication

Problem-solving skills

Basic math skills

Self-motivation

Bilingual English/Spanish speaking skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Charlotte, NC to provide exceptional customer service and support store management. Responsibilities include assisting with store operations, processing transactions via POS, and fostering customer loyalty. Ideal candidates will be at least 18 years old with a high school diploma, and have retail sales experience, particularly within the gaming industry. This position supports flexible scheduling and offers participation in incentive programs and benefits including health insurance.