Retail Keyholder: Guest Experience Leader

GameStop; Waynesville (NC); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Job summary

GameStop is seeking a Retail Keyholder in Waynesville, North Carolina, to assist in store management and provide exceptional guest service. This role involves supervising store activities, maintaining a pleasant shopping environment, and ensuring top-notch customer experiences. Ideal candidates should have retail experience, excellent communication skills, and a passion for video games. The position offers competitive benefits including 401(k) and paid time off.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone, stand, and move throughout the store unassisted for up to 10 hours per day.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide outstanding guest service experiences within a sales culture.
• Support the overall shopping environment, including visual and operational elements.
• Process guest purchases accurately via the POS system.
• Promote GameStop’s unique guest benefits.

Skills

Exceptional guest service skills

Verbal and written communication

Basic math skills

Problem-solving skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Waynesville, North Carolina, to assist in store management and provide exceptional guest service. This role involves supervising store activities, maintaining a pleasant shopping environment, and ensuring top-notch customer experiences. Ideal candidates should have retail experience, excellent communication skills, and a passion for video games. The position offers competitive benefits including 401(k) and paid time off.