Retail Keyholder: Guest Experience Leader

GameStop; Michigan; On-site; USD 12,000 - 18,000; Full time

Benefits offered by this job

Incentive programs

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus and/or other incentives

Job summary

GameStop is looking for a Retail Keyholder in Michigan. This role involves assisting store management, ensuring excellent guest service, and supporting sales goals. Ideal candidates will have a high school diploma, preferred retail and guest service experience, and video game knowledge. Responsibilities include managing store operations, processing purchases, and maintaining store organization. Join GameStop to help provide the best gaming experience for customers and explore career advancement opportunities.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.

Responsibilities

• Assist the store management team in executing and supervising all store activities.
• Provide outstanding guest service experiences within a sales culture.
• Support the overall shopping environment, including visual and operational elements.
• Process guest purchases and returns accurately via the Point-of-Sale (POS) computer system.

Skills

Exceptional guest service skills

Problem-solving skills

Basic math skills

Bilingual English/Spanish skills

Education

High school diploma or equivalent

Job description

GameStop is looking for a Retail Keyholder in Michigan. This role involves assisting store management, ensuring excellent guest service, and supporting sales goals. Ideal candidates will have a high school diploma, preferred retail and guest service experience, and video game knowledge. Responsibilities include managing store operations, processing purchases, and maintaining store organization. Join GameStop to help provide the best gaming experience for customers and explore career advancement opportunities.