Retail Keyholder: Guest Experience Leader

GameStop; Mount Pleasant (MI); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus incentives

Job summary

GameStop is seeking a Retail Keyholder in Mount Pleasant, MI. The role requires at least one year of retail experience and focuses on delivering exceptional guest service while assisting management. Key responsibilities include supervising store activities, processing transactions, and maintaining store organization. Candidates must be 18 years or older and possess a high school diploma. GameStop offers eligible positions benefits including health insurance and 401(k).

Qualifications

• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.
• Video game knowledge preferred.
• Must be able to work alone and move throughout the store unassisted for up to 10 hours.

Responsibilities

• Assist store management and supervise all store activities.
• Provide outstanding guest service and respond to questions/concerns.
• Ensure a clean and organized shopping environment.
• Process guest purchases accurately via POS system.
• Safeguard company assets through effective inventory control.

Skills

Exceptional guest service skills

Clear verbal and written communication

Bilingual English/Spanish speaking

Ability to work in a fast-paced environment

Basic math skills

Self-motivation

Problem-solving skills

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Mount Pleasant, MI. The role requires at least one year of retail experience and focuses on delivering exceptional guest service while assisting management. Key responsibilities include supervising store activities, processing transactions, and maintaining store organization. Candidates must be 18 years or older and possess a high school diploma. GameStop offers eligible positions benefits including health insurance and 401(k).