Retail Keyholder: Guest Experience Leader

GameStop; Burton (MI); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Paid time off

Dental insurance

Vision insurance

Health insurance

Bonus eligibility

Job summary

GameStop is seeking a Retail Keyholder in Burton, Michigan, with a strong focus on customer service and sales support. The ideal candidate will assist management in store operations while ensuring a positive shopping environment. Responsibilities include processing transactions, maintaining store organization, and delivering exceptional guest experiences. Candidates must be at least 18 years old, have a high school diploma, and preferably a year of retail experience. Full-time positions facilitate participation in benefits like 401(k) and health insurance.

Qualifications

• Must provide proof of identity and eligibility to legally work in the United States.
• Must be at least 18 years old.
• At least 1 year of retail sales, guest service, and/or management experience preferred.

Responsibilities

• Assist store management in executing store activities and provide outstanding guest service.
• Process guest purchases and returns accurately via the POS system.
• Count, balance, and reconcile daily business transaction totals in the POS system.

Skills

Exceptional guest service skills

Verbal and written communication skills

Basic math skills

Problem-solving skills

Bilingual English/Spanish speaking skills (preferred)

Education

High school diploma or equivalent

Job description

GameStop is seeking a Retail Keyholder in Burton, Michigan, with a strong focus on customer service and sales support. The ideal candidate will assist management in store operations while ensuring a positive shopping environment. Responsibilities include processing transactions, maintaining store organization, and delivering exceptional guest experiences. Candidates must be at least 18 years old, have a high school diploma, and preferably a year of retail experience. Full-time positions facilitate participation in benefits like 401(k) and health insurance.