Retail Keyholder: Customer Experience & Sales

Dry Goods USA; Buffalo (NY); Hybrid; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive wages

Merchandise discount

Health benefits

401(k) plan

No holiday hours

Career growth

Job summary

Dry Goods in New York is seeking a friendly and energetic Keyholder to support store operations and guest experiences. You will greet customers, share product knowledge, and help maintain a visually appealing, well-organized shop.

This position offers a competitive base wage of $17.00–$19.00 per hour, plus commission and overtime eligibility. Benefits include a merchandise discount, health-related coverage, and a clear path for career growth within a family-owned brand.

Qualifications

• Retail experience preferred.
• Excellent interpersonal skills.
• Ability to train new hires.
• Availability for day/evening/weekend shifts.

Responsibilities

• Own the customer experience and greet every guest.
• Execute all duties of a sales associate to meet sales goals.
• Develop relationships to grow the business.
• Highlight product knowledge to enhance the customer experience.
• Unpack and display stock and keep the store tidy.
• Assist with new hire training and onboarding.
• Open and close the store for business.
• Be available for day, evening, and weekend shifts.

Skills

Customer service

Relationship building

Product knowledge

Store operations

Job description

Dry Goods in New York is seeking a friendly and energetic Keyholder to support store operations and guest experiences. You will greet customers, share product knowledge, and help maintain a visually appealing, well-organized shop.

This position offers a competitive base wage of $17.00–$19.00 per hour, plus commission and overtime eligibility. Benefits include a merchandise discount, health-related coverage, and a clear path for career growth within a family-owned brand.